North Bay Post Acute

Inspection history (91)

Records from January 2023 to April 2026.

• May 15, 2024 · D

  Citation F0623

  Federal surveyors cited this nursing home on 2024-05-15 under CMS tag F0623 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. The deficiency was recorded as corrected on 2024-08-14. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-05-15.GOV

• April 30, 2024 · F

  Citation F0925

  Federal surveyors cited this nursing home on 2024-04-30 under CMS tag F0925 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. The deficiency was recorded as corrected on 2024-05-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-30.GOV

• April 30, 2024 · F

  Citation F0814

  Federal surveyors cited this nursing home on 2024-04-30 under CMS tag F0814 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Dispose of garbage and refuse properly. The deficiency was recorded as corrected on 2024-05-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-30.GOV

• April 30, 2024 · E

  Citation F0725

  Federal surveyors cited this nursing home on 2024-04-30 under CMS tag F0725 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. The deficiency was recorded as corrected on 2024-05-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-30.GOV

• April 30, 2024 · L

  Citation F0812

  Federal surveyors cited this nursing home on 2024-04-30 under CMS tag F0812 (CMS scope/severity L: widespread, immediate jeopardy) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2024-05-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-30.GOV

• April 30, 2024 · F

  Citation F0835

  Federal surveyors cited this nursing home on 2024-04-30 under CMS tag F0835 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Administer the facility in a manner that enables it to use its resources effectively and efficiently. The deficiency was recorded as corrected on 2024-05-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-30.GOV

• August 23, 2023 · D

  Citation F0686

  Federal surveyors cited this nursing home on 2023-08-23 under CMS tag F0686 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate pressure ulcer care and prevent new ulcers from developing. The deficiency was recorded as corrected on 2023-09-12. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-08-23.GOV

• August 11, 2023 · D

  Citation F0656

  Federal surveyors cited this nursing home on 2023-08-11 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2023-10-28. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-08-11.GOV

• August 11, 2023 · D

  Citation F0825

  Federal surveyors cited this nursing home on 2023-08-11 under CMS tag F0825 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide or get specialized rehabilitative services as required for a resident. The deficiency was recorded as corrected on 2023-10-28. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-08-11.GOV

• August 11, 2023 · D

  Citation F0584

  Federal surveyors cited this nursing home on 2023-08-11 under CMS tag F0584 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. The deficiency was recorded as corrected on 2023-10-28. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-08-11.GOV

• January 18, 2023 · E

  Citation F0759

  Federal surveyors cited this nursing home on 2023-01-18 under CMS tag F0759 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure medication error rates are not 5 percent or greater. The deficiency was recorded as corrected on 2023-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-01-18.GOV

• January 18, 2023 · F

  Citation F0638

  Federal surveyors cited this nursing home on 2023-01-18 under CMS tag F0638 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Assure that each resident’s assessment is updated at least once every 3 months. The deficiency was recorded as corrected on 2023-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-01-18.GOV

• January 18, 2023 · E

  Citation F0640

  Federal surveyors cited this nursing home on 2023-01-18 under CMS tag F0640 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. The deficiency was recorded as corrected on 2023-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-01-18.GOV

• January 18, 2023 · E

  Citation F0641

  Federal surveyors cited this nursing home on 2023-01-18 under CMS tag F0641 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure each resident receives an accurate assessment. The deficiency was recorded as corrected on 2023-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-01-18.GOV

• January 18, 2023 · F

  Citation F0679

  Federal surveyors cited this nursing home on 2023-01-18 under CMS tag F0679 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Provide activities to meet all resident's needs. The deficiency was recorded as corrected on 2023-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-01-18.GOV

• January 18, 2023 · E

  Citation F0883

  Federal surveyors cited this nursing home on 2023-01-18 under CMS tag F0883 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Develop and implement policies and procedures for flu and pneumonia vaccinations. The deficiency was recorded as corrected on 2023-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-01-18.GOV

• January 18, 2023 · G

  Citation F0689

  Federal surveyors cited this nursing home on 2023-01-18 under CMS tag F0689 (CMS scope/severity G: isolated, actual harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2023-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-01-18.GOV

• January 18, 2023 · E

  Citation F0552

  Federal surveyors cited this nursing home on 2023-01-18 under CMS tag F0552 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure that residents are fully informed and understand their health status, care and treatments. The deficiency was recorded as corrected on 2023-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-01-18.GOV

• January 18, 2023 · D

  Citation F0637

  Federal surveyors cited this nursing home on 2023-01-18 under CMS tag F0637 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Assess the resident when there is a significant change in condition. The deficiency was recorded as corrected on 2023-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-01-18.GOV

• January 18, 2023 · D

  Citation F0727

  Federal surveyors cited this nursing home on 2023-01-18 under CMS tag F0727 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. The deficiency was recorded as corrected on 2023-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-01-18.GOV

Penalties (3)

Total fines on file: $179,613

• October 22, 2025 · Fine

  Citation FINE-136087

  CMS recorded a civil money penalty of $36,736 against this nursing home on 2025-10-22 (Fine ID: 136087). Source: CMS Care Compare Penalties (as of 2026-08-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-10-22.GOV

• April 7, 2025 · Fine

  Citation FINE-135437

  CMS recorded a civil money penalty of $23,685 against this nursing home on 2025-04-07 (Fine ID: 135437). Source: CMS Care Compare Penalties (as of 2026-07-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-04-07.GOV

• April 30, 2024 · Fine

  Citation FINE-130555

  CMS recorded a civil money penalty of $119,192 against this nursing home on 2024-04-30 (Fine ID: 130555). Source: CMS Care Compare Penalties (as of 2026-07-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-30.GOV

Staffing

Latest: 4.02 nurse staffing hours per resident per day (2026Q1)

Ownership

For profit

1. Parent organization: Zermatt U.S. Health Services, LLC

   parent · PAC 7810328408

Recent changes to this listing

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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.

1. Sep 1, 2026Ownership changed

   The source now records ownership as "For profit".

   Reported by CMS nursing homes (ownership)

2. Sep 1, 2026Ownership changed

   The source now records ownership as "For profit - Limited Liability company".

   Reported by CMS nursing homes (provider info)

3. Aug 6, 2026Ownership changed

   The source now records ownership as "For profit".

   Reported by CMS nursing homes (ownership)

4. Jul 24, 2026Ownership changed

   The source now records ownership as "For profit - Limited Liability company".

   Reported by CMS nursing homes (provider info)

5. Jul 24, 2026Ownership changed

   The source now records ownership as "For profit".

   Reported by CMS nursing homes (ownership)