North Bay Post Acute

Certification

Medicare-certified.

Ratings

Inspection history (91)

Records from January 2023 to April 2026.

• January 17, 2025

  Tag F0842

  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0865

  Have a plan that describes the process for conducting QAPI and QAA activities.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0607

  Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0658

  Ensure services provided by the nursing facility meet professional standards of quality.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0758

  Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0813

  Have a policy regarding use and storage of foods brought to residents by family and other visitors.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0943

  Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0584

  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0644

  Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0912

  Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0760

  Ensure that residents are free from significant medication errors.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0712

  Ensure that the resident and his/her doctor meet face-to-face at all required visits.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0881

  Implement a program that monitors antibiotic use.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• December 23, 2024

  Tag F0609

  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 3, 2025.

• December 12, 2024

  Tag F0658

  Ensure services provided by the nursing facility meet professional standards of quality.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.

• December 3, 2024

  Tag F0622

  Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.

• December 3, 2024

  Tag F0561

  Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.

• September 16, 2024

  Tag F0689

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 7, 2024.

Penalties (3)

Total fines: $179,613

• October 22, 2025 · Fine

  CMS recorded a civil money penalty of $36,736 against this nursing home on October 22, 2025.

• April 7, 2025 · Fine

  CMS recorded a civil money penalty of $23,685 against this nursing home on April 7, 2025.

• April 30, 2024 · Fine

  CMS recorded a civil money penalty of $119,192 against this nursing home on April 30, 2024.

Staffing

4.18 nurse hours per resident per day in Q2 2026, up from 4.02 in Q1 2026.

From the payroll records nursing homes file with CMS.

Ownership

For profit

• Parent company: Zermatt U.S. Health Services, LLC