North Bay Post Acute

Certification

Medicare-certified.

Ratings

Inspection history (91)

Records from January 2023 to April 2026.

• April 28, 2025

  Tag F0610

  Respond appropriately to all alleged violations.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 16, 2025.

• April 25, 2025

  Tag F0658

  Ensure services provided by the nursing facility meet professional standards of quality.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 12, 2025.

• April 7, 2025

  Tag F0658

  Ensure services provided by the nursing facility meet professional standards of quality.

  Severity G: isolated, actual harm. Corrected May 1, 2025.

• January 17, 2025

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0791

  Provide or obtain dental services for each resident.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0606

  Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0742

  Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0745

  Provide medically-related social services to help each resident achieve the highest possible quality of life.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0558

  Reasonably accommodate the needs and preferences of each resident.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0759

  Ensure medication error rates are not 5 percent or greater.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0867

  Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0552

  Ensure that residents are fully informed and understand their health status, care and treatments.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0578

  Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0641

  Ensure each resident receives an accurate assessment.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0726

  Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0756

  Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0657

  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0685

  Assist a resident in gaining access to vision and hearing services.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

• January 17, 2025

  Tag F0623

  Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.

Penalties (3)

Total fines: $179,613

• October 22, 2025 · Fine

  CMS recorded a civil money penalty of $36,736 against this nursing home on October 22, 2025.

• April 7, 2025 · Fine

  CMS recorded a civil money penalty of $23,685 against this nursing home on April 7, 2025.

• April 30, 2024 · Fine

  CMS recorded a civil money penalty of $119,192 against this nursing home on April 30, 2024.

Staffing

4.18 nurse hours per resident per day in Q2 2026, up from 4.02 in Q1 2026.

From the payroll records nursing homes file with CMS.

Ownership

For profit

• Parent company: Zermatt U.S. Health Services, LLC