North Bay Post Acute

Inspection history (91)

Records from January 2023 to April 2026.

• April 28, 2025 · D

  Citation F0610

  Federal surveyors cited this nursing home on 2025-04-28 under CMS tag F0610 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Respond appropriately to all alleged violations. The deficiency was recorded as corrected on 2025-05-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-04-28.GOV

• April 25, 2025 · D

  Citation F0658

  Federal surveyors cited this nursing home on 2025-04-25 under CMS tag F0658 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2025-05-12. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-04-25.GOV

• April 7, 2025 · G

  Citation F0658

  Federal surveyors cited this nursing home on 2025-04-07 under CMS tag F0658 (CMS scope/severity G: isolated, actual harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2025-05-01. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-04-07.GOV

• January 17, 2025 · F

  Citation F0880

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0880 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · D

  Citation F0791

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0791 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide or obtain dental services for each resident. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · D

  Citation F0606

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0606 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Not hire anyone with a finding of abuse, neglect, exploitation, or theft. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · D

  Citation F0742

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0742 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · D

  Citation F0745

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0745 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide medically-related social services to help each resident achieve the highest possible quality of life. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · D

  Citation F0558

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0558 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Reasonably accommodate the needs and preferences of each resident. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · F

  Citation F0759

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0759 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Ensure medication error rates are not 5 percent or greater. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · E

  Citation F0761

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0761 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · F

  Citation F0867

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0867 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · D

  Citation F0552

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0552 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that residents are fully informed and understand their health status, care and treatments. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · D

  Citation F0578

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0578 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · E

  Citation F0641

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0641 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure each resident receives an accurate assessment. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · F

  Citation F0726

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0726 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · D

  Citation F0756

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0756 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · D

  Citation F0657

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0657 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · D

  Citation F0685

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0685 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Assist a resident in gaining access to vision and hearing services. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

• January 17, 2025 · D

  Citation F0623

  Federal surveyors cited this nursing home on 2025-01-17 under CMS tag F0623 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. The deficiency was recorded as corrected on 2025-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-01-17.GOV

Penalties (3)

Total fines on file: $179,613

• October 22, 2025 · Fine

  Citation FINE-136087

  CMS recorded a civil money penalty of $36,736 against this nursing home on 2025-10-22 (Fine ID: 136087). Source: CMS Care Compare Penalties (as of 2026-08-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-10-22.GOV

• April 7, 2025 · Fine

  Citation FINE-135437

  CMS recorded a civil money penalty of $23,685 against this nursing home on 2025-04-07 (Fine ID: 135437). Source: CMS Care Compare Penalties (as of 2026-07-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-04-07.GOV

• April 30, 2024 · Fine

  Citation FINE-130555

  CMS recorded a civil money penalty of $119,192 against this nursing home on 2024-04-30 (Fine ID: 130555). Source: CMS Care Compare Penalties (as of 2026-07-01).

  View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-30.GOV

Staffing

Latest: 4.02 nurse staffing hours per resident per day (2026Q1)

Ownership

For profit

1. Parent organization: Zermatt U.S. Health Services, LLC

   parent · PAC 7810328408

Recent changes to this listing

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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.

1. Sep 1, 2026Ownership changed

   The source now records ownership as "For profit".

   Reported by CMS nursing homes (ownership)

2. Sep 1, 2026Ownership changed

   The source now records ownership as "For profit - Limited Liability company".

   Reported by CMS nursing homes (provider info)

3. Aug 6, 2026Ownership changed

   The source now records ownership as "For profit".

   Reported by CMS nursing homes (ownership)

4. Jul 24, 2026Ownership changed

   The source now records ownership as "For profit - Limited Liability company".

   Reported by CMS nursing homes (provider info)

5. Jul 24, 2026Ownership changed

   The source now records ownership as "For profit".

   Reported by CMS nursing homes (ownership)