Hillcrest Post Acute
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Nursing Homes · Medicare certified
523 Hayes Lane · Petaluma, CA 94952 · 79 certified beds
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CMS Care Compare · Updated Jul 2026
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
4.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
54
December 16, 2025 · D
Citation F0609Federal surveyors cited this nursing home on 2025-12-16 under CMS tag F0609 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. The deficiency was recorded as corrected on 2025-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 16, 2025 · D
Citation F0628Federal surveyors cited this nursing home on 2025-12-16 under CMS tag F0628 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. The deficiency was recorded as corrected on 2025-12-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 8, 2025 · D
Citation F0584Federal surveyors cited this nursing home on 2025-08-08 under CMS tag F0584 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. The deficiency was recorded as corrected on 2025-08-22. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 16, 2025 · D
Citation F0550Federal surveyors cited this nursing home on 2025-06-16 under CMS tag F0550 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. The deficiency was recorded as corrected on 2025-06-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 3, 2025 · D
Citation F0584Federal surveyors cited this nursing home on 2025-06-03 under CMS tag F0584 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. The deficiency was recorded as corrected on 2025-06-19. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
April 16, 2025 · D
Citation F0697Federal surveyors cited this nursing home on 2025-04-16 under CMS tag F0697 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide safe, appropriate pain management for a resident who requires such services. The deficiency was recorded as corrected on 2025-05-07. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
April 16, 2025 · D
Citation F0677Federal surveyors cited this nursing home on 2025-04-16 under CMS tag F0677 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide care and assistance to perform activities of daily living for any resident who is unable. The deficiency was recorded as corrected on 2025-05-07. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
April 16, 2025 · G
Citation F0687Federal surveyors cited this nursing home on 2025-04-16 under CMS tag F0687 (CMS scope/severity G: isolated, actual harm) for Provide appropriate foot care. The deficiency was recorded as corrected on 2025-05-07. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 12, 2025 · E
Citation F0550Federal surveyors cited this nursing home on 2025-03-12 under CMS tag F0550 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. The deficiency was recorded as corrected on 2025-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 12, 2025 · E
Citation F0585Federal surveyors cited this nursing home on 2025-03-12 under CMS tag F0585 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. The deficiency was recorded as corrected on 2025-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 22, 2025 · D
Citation F0658Federal surveyors cited this nursing home on 2025-01-22 under CMS tag F0658 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2025-02-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 27, 2024 · E
Citation F0755Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0755 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 27, 2024 · E
Citation F0814Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0814 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Dispose of garbage and refuse properly. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 27, 2024 · E
Citation F0801Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0801 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 27, 2024 · E
Citation F0908Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0908 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Keep all essential equipment working safely. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 27, 2024 · E
Citation F0577Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0577 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 27, 2024 · E
Citation F0761Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0761 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 27, 2024 · F
Citation F0812Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0812 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 27, 2024 · E
Citation F0550Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0550 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 27, 2024 · E
Citation F0565Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0565 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Honor the resident's right to organize and participate in resident/family groups in the facility. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $32,280
Latest: 4.07 nurse staffing hours per resident per day (2026-06-01)
Staffing trend (2 periods)
Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.
For profit - Limited Liability company
CMS Care Compare chain: Pacs Group
Chain ID 690 · 280 facilities in chain (CMS)
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
Parent organization: Providence Group INC
parent · PAC 0042458218
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth Cost of Care Survey · 2024
This provider doesn't publish a specific price to us. Below is the typical CA range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · CA$11,060/moNursing Homes
Median · CA$12,167/moOther licensed providers in Petaluma, with their own public records.
Cost data not yet available
Your number goes only to facilities you choose. No call blitz. Ever.
Cost data not yet available
Your number goes only to facilities you choose. No call blitz. Ever.
Cost data not yet available
Your number goes only to facilities you choose. No call blitz. Ever.
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