Accessibility

We aim for WCAG 2.1 Level AA on public pages. Automated axe checks run in our staging and production QA suites; we fix serious and critical findings before treating a surface as launch-ready.

What we commit to

Semantic headings, labels, and keyboard-reachable controls on core flows.
Color contrast that meets our design tokens and CI budgets.
No reliance on color alone for status on trust and form surfaces.
Optional Atkinson Hyperlegible font toggle where the design system provides it.

Known limitations

Large data tables (provider compare, admin QA) may be cumbersome with some screen readers; we keep column headers and avoid layout tables for content.
Third-party embeds or maps, when present, may not meet the same bar as our first-party pages.
PDF downloads of printed pages depend on browser print engines; for accessible reading, prefer the live HTML page.

Report an accessibility issue

Email [email protected] with the page URL, what you tried to do, and the assistive technology you use. We aim to acknowledge within 5 business days and to prioritize fixes that block core tasks (finding costs, reading a listing, submitting a shortlist request).

Last reviewed: July 26, 2026.