Hillcrest Post Acute
Cost data not yet available
Nursing Homes · Medicare certified
300 Douglas Street · Petaluma, CA 94952 · 98 certified beds
License number not yet on file. We only publish license numbers we can source from an official registry.
NPI 1104413517. Look this up in the CMS NPPES registry (opens in a new tab)
Are you the operator? Claim this profile. Corrections are free, always.
North Bay Post Acute is a nursing home in Petaluma, California. Public records list 98 beds. It is Medicare certified. Ownership records list a for-profit operator and tie the listing to Zermatt U.S. Health Services, LLC. We hold 91 inspection citations for this listing, the most recent dated 14 April 2026. CMS also lists 3 fine or payment denial actions against it. Reported staffing works out to 4.02 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
CMS Care Compare · Source data August 2026
Staffing rating
3.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
69
Staffing rating
3.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
69
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
1.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
69
Records from January 2023 to April 2026.
April 14, 2026 · D
Citation F0600Federal surveyors cited this nursing home on 2026-04-14 under CMS tag F0600 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. The deficiency was recorded as corrected on 2026-05-01. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
April 14, 2026 · D
Citation F0657Federal surveyors cited this nursing home on 2026-04-14 under CMS tag F0657 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. The deficiency was recorded as corrected on 2026-05-01. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 9, 2026 · D
Citation F0584Federal surveyors cited this nursing home on 2026-01-09 under CMS tag F0584 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. The deficiency was recorded as corrected on 2026-02-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 9, 2026 · F
Citation F0812Federal surveyors cited this nursing home on 2026-01-09 under CMS tag F0812 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2026-02-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 9, 2026 · D
Citation F0813Federal surveyors cited this nursing home on 2026-01-09 under CMS tag F0813 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Have a policy regarding use and storage of foods brought to residents by family and other visitors. The deficiency was recorded as corrected on 2026-02-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 9, 2026 · D
Citation F0609Federal surveyors cited this nursing home on 2026-01-09 under CMS tag F0609 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. The deficiency was recorded as corrected on 2026-02-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 9, 2026 · D
Citation F0580Federal surveyors cited this nursing home on 2026-01-09 under CMS tag F0580 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. The deficiency was recorded as corrected on 2026-02-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 9, 2026 · E
Citation F0655Federal surveyors cited this nursing home on 2026-01-09 under CMS tag F0655 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted. The deficiency was recorded as corrected on 2026-02-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 9, 2026 · D
Citation F0700Federal surveyors cited this nursing home on 2026-01-09 under CMS tag F0700 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. The deficiency was recorded as corrected on 2026-02-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 9, 2026 · D
Citation F0658Federal surveyors cited this nursing home on 2026-01-09 under CMS tag F0658 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2026-02-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 9, 2026 · D
Citation F0755Federal surveyors cited this nursing home on 2026-01-09 under CMS tag F0755 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. The deficiency was recorded as corrected on 2026-02-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 9, 2026 · D
Citation F0677Federal surveyors cited this nursing home on 2026-01-09 under CMS tag F0677 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide care and assistance to perform activities of daily living for any resident who is unable. The deficiency was recorded as corrected on 2026-02-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 9, 2026 · F
Citation F0842Federal surveyors cited this nursing home on 2026-01-09 under CMS tag F0842 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2026-02-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 9, 2026 · E
Citation F0641Federal surveyors cited this nursing home on 2026-01-09 under CMS tag F0641 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure each resident receives an accurate assessment. The deficiency was recorded as corrected on 2026-02-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 9, 2026 · D
Citation F0791Federal surveyors cited this nursing home on 2026-01-09 under CMS tag F0791 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide or obtain dental services for each resident. The deficiency was recorded as corrected on 2026-02-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 9, 2026 · D
Citation F0926Federal surveyors cited this nursing home on 2026-01-09 under CMS tag F0926 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Have policies on smoking. The deficiency was recorded as corrected on 2026-02-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 30, 2025 · D
Citation F0755Federal surveyors cited this nursing home on 2025-12-30 under CMS tag F0755 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. The deficiency was recorded as corrected on 2026-01-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
October 22, 2025 · G
Citation F0600Federal surveyors cited this nursing home on 2025-10-22 under CMS tag F0600 (CMS scope/severity G: isolated, actual harm) for Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. The deficiency was recorded as corrected on 2025-11-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
July 15, 2025 · D
Citation F0919Federal surveyors cited this nursing home on 2025-07-15 under CMS tag F0919 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Make sure that a working call system is available in each resident's bathroom and bathing area. The deficiency was recorded as corrected on 2025-08-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
July 15, 2025 · D
Citation F0880Federal surveyors cited this nursing home on 2025-07-15 under CMS tag F0880 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2025-08-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $179,613
October 22, 2025 · Fine
Citation FINE-136087CMS recorded a civil money penalty of $36,736 against this nursing home on 2025-10-22 (Fine ID: 136087). Source: CMS Care Compare Penalties (as of 2026-08-01).
April 7, 2025 · Fine
Citation FINE-135437CMS recorded a civil money penalty of $23,685 against this nursing home on 2025-04-07 (Fine ID: 135437). Source: CMS Care Compare Penalties (as of 2026-07-01).
April 30, 2024 · Fine
Citation FINE-130555CMS recorded a civil money penalty of $119,192 against this nursing home on 2024-04-30 (Fine ID: 130555). Source: CMS Care Compare Penalties (as of 2026-07-01).
Latest: 4.02 nurse staffing hours per resident per day (2026Q1)
Staffing trend (3 periods)
Most recent period is about the same as 2026-07-01. Figures are CMS-reported nurse staffing hours, not our estimate.
For profit
Parent organization: Zermatt U.S. Health Services, LLC
parent · PAC 7810328408
Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.
Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 1, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Sep 1, 2026Ownership changed
The source now records ownership as "For profit - Limited Liability company".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Jul 24, 2026Ownership changed
The source now records ownership as "For profit - Limited Liability company".
Reported by CMS nursing homes (provider info)
Jul 24, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical CA range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · CA$12,167/moOther licensed providers in Petaluma, with their own public records.
Cost data not yet available
Cost data not yet available
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Request info and we'll pass it directly to North Bay Post Acute, or call them at 7077636887 if you'd rather talk now.
Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.
Read how we handle every file on the data sources page.