North Bay Post Acute

Certification

Medicare-certified.

Ratings

Inspection history (91)

Records from January 2023 to April 2026.

• April 14, 2026

  Tag F0600

  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 1, 2026.

• April 14, 2026

  Tag F0657

  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 1, 2026.

• January 9, 2026

  Tag F0584

  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2026.

• January 9, 2026

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 5, 2026.

• January 9, 2026

  Tag F0813

  Have a policy regarding use and storage of foods brought to residents by family and other visitors.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2026.

• January 9, 2026

  Tag F0609

  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2026.

• January 9, 2026

  Tag F0580

  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2026.

• January 9, 2026

  Tag F0655

  Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 5, 2026.

• January 9, 2026

  Tag F0700

  Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2026.

• January 9, 2026

  Tag F0658

  Ensure services provided by the nursing facility meet professional standards of quality.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2026.

• January 9, 2026

  Tag F0755

  Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2026.

• January 9, 2026

  Tag F0677

  Provide care and assistance to perform activities of daily living for any resident who is unable.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2026.

• January 9, 2026

  Tag F0842

  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 5, 2026.

• January 9, 2026

  Tag F0641

  Ensure each resident receives an accurate assessment.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 5, 2026.

• January 9, 2026

  Tag F0791

  Provide or obtain dental services for each resident.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2026.

• January 9, 2026

  Tag F0926

  Have policies on smoking.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2026.

• December 30, 2025

  Tag F0755

  Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 16, 2026.

• October 22, 2025

  Tag F0600

  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  Severity G: isolated, actual harm. Corrected November 11, 2025.

• July 15, 2025

  Tag F0919

  Make sure that a working call system is available in each resident's bathroom and bathing area.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2025.

• July 15, 2025

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2025.

Penalties (3)

Total fines: $179,613

• October 22, 2025 · Fine

  CMS recorded a civil money penalty of $36,736 against this nursing home on October 22, 2025.

• April 7, 2025 · Fine

  CMS recorded a civil money penalty of $23,685 against this nursing home on April 7, 2025.

• April 30, 2024 · Fine

  CMS recorded a civil money penalty of $119,192 against this nursing home on April 30, 2024.

Staffing

4.18 nurse hours per resident per day in Q2 2026, up from 4.02 in Q1 2026.

From the payroll records nursing homes file with CMS.

Ownership

For profit

• Parent company: Zermatt U.S. Health Services, LLC