Nursing Homes · Medicare certified
Bickford Health Care Center
14 Main Street · Windsor Locks, CT 06096 · 48 certified beds
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About Bickford Health Care Center
Bickford Health Care Center is a nursing home in Windsor Locks, Connecticut. Public records list 48 beds. It is Medicare certified. Ownership records list a nonprofit operator and tie the listing to Newport Bickford INC. We hold 100 inspection citations for this listing, the most recent dated 25 March 2026. CMS also lists 4 fine or payment denial actions against it. Reported staffing works out to 4.36 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
Public record
CMS Care Compare · Source data August 2026
CMS designation
Special Focus Facility candidate (CMS)
CMS lists this nursing home on the monthly Special Focus Facility candidate list. Candidate status means the facility qualifies for possible selection into the Special Focus Facility program based on CMS criteria. It is a public CMS designation, not an ElderCareCosts rating. CMS Special Focus Facility program.
Source: CMS Provider Information.GOVCertification
- Medicare-certified (CMS Certification Number on file)
Ratings
Staffing rating
1.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
73
Staffing rating
1.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
73
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
5.0Quality-measure rating
1.0Inspections on record
2
Cited deficiencies
73
Inspection history (100)
Records from December 2021 to March 2026.
December 28, 2021 · E
Citation F0638Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0638 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Assure that each resident’s assessment is updated at least once every 3 months. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · F
Citation F0711Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0711 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · D
Citation F0812Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0812 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · D
Citation F0610Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0610 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Respond appropriately to all alleged violations. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · D
Citation F0656Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0726Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0726 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · F
Citation F0837Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0837 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0883Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0883 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Develop and implement policies and procedures for flu and pneumonia vaccinations. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · D
Citation F0712Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0712 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that the resident and his/her doctor meet face-to-face at all required visits. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0730Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0730 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Observe each nurse aide's job performance and give regular training. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · F
Citation F0835Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0835 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Administer the facility in a manner that enables it to use its resources effectively and efficiently. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · F
Citation F0880Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0880 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0887Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0887 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0729Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0729 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · D
Citation F0609Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0609 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0640Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0640 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0580Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0580 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. The deficiency was recorded as corrected on 2022-03-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0584Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0584 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0725Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0725 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0885Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0885 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Report COVID19 data to residents and families. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOV
Penalties (4)
Total fines on file: $122,338
January 13, 2026 · Fine
Citation FINE-137400CMS recorded a civil money penalty of $57,715 against this nursing home on 2026-01-13 (Fine ID: 137400). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-13.GOVMarch 14, 2025 · Fine
Citation FINE-5588CMS recorded a civil money penalty of $55,632 against this nursing home on 2025-03-14 (Fine ID: 5588). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-03-14.GOVDecember 11, 2024 · Fine
Citation FINE-5568CMS recorded a civil money penalty of $8,991 against this nursing home on 2024-12-11 (Fine ID: 5568). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-12-11.GOVApril 29, 2024 · Payment Denial
Citation PAYDEN-2024-07-29CMS recorded a Medicare/Medicaid payment denial for new admissions starting 2024-07-29, lasting 71 days (triggered by inspection on 2024-04-29). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOV
Staffing
Latest: 4.36 nurse staffing hours per resident per day (2026-06-01)
Staffing trend (2 periods)
- 2025Q44.36 hrs/resident/day
- 2026-06-014.36 hrs/resident/day
Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.
Ownership
Non profit - Other
Parent organization: Newport Bickford INC
parent · PAC 1153232533
Recent changes to this listing
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit - Other".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Jul 24, 2026Ownership changed
The source now records ownership as "Non profit - Other".
Reported by CMS nursing homes (provider info)
Jul 24, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Jul 23, 2026First appeared in our data
This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.
Reported by CMS nursing homes (provider info)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Typical cost
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical CT range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · CT$15,208/moNearby alternatives
No other listed providers in Windsor Locks yet.
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Trust & methodology
Where this information came from
Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.
- CMS nursing homes (provider info)as of August 2026
- Chain identifier, Chain name, City, CMS Special Focus status, County, Licensed capacity, Map location, Medicare certification number, Name, Ownership type, Phone number, State, Street address, ZIP code
- CMS nursing homes (ownership)as of July 2026
- Parent organization
- CMS nursing homes (payroll-based journal staffing)as of April 2026
- Staffing hours per resident day
Read how we handle every file on the data sources page.