Nursing Homes · Medicare certified
Bickford Health Care Center
14 Main Street · Windsor Locks, CT 06096 · 48 certified beds
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Public record
CMS Care Compare · Updated Jul 2026
CMS designation
Special Focus Facility candidate (CMS)
CMS lists this nursing home on the monthly Special Focus Facility candidate list. Candidate status means the facility qualifies for possible selection into the Special Focus Facility program based on CMS criteria. It is a public CMS designation, not an ElderCareCosts rating. CMS Special Focus Facility program.
Source: CMS Provider Information.GOVCertification
- Medicare-certified (CMS Certification Number on file)
Ratings
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
5.0Quality-measure rating
1.0Inspections on record
2
Cited deficiencies
73
Inspection history (100)
December 28, 2021 · E
Citation F0725Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0725 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0838Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0838 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · D
Citation F0712Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0712 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that the resident and his/her doctor meet face-to-face at all required visits. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0885Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0885 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Report COVID19 data to residents and families. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · C
Citation F0867Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0867 (CMS scope/severity C: widespread, no actual harm, potential for minimal harm) for Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · F
Citation F0881Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0881 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Implement a program that monitors antibiotic use. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0730Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0730 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Observe each nurse aide's job performance and give regular training. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · F
Citation F0835Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0835 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Administer the facility in a manner that enables it to use its resources effectively and efficiently. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · D
Citation F0622Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0622 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0638Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0638 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Assure that each resident’s assessment is updated at least once every 3 months. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · F
Citation F0711Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0711 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · D
Citation F0812Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0812 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0761Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0761 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · D
Citation F0684Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · F
Citation F0880Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0880 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0887Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0887 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0886Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0886 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Perform COVID19 testing on residents and staff. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · D
Citation F0610Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0610 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Respond appropriately to all alleged violations. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · D
Citation F0656Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0726Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0726 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOV
Penalties
Total fines on file: $122,338
Staffing
Latest: 4.36 nurse staffing hours per resident per day (2026-06-01)
Staffing trend (2 periods)
- 2025Q44.36 hrs/resident/day
- 2026-06-014.36 hrs/resident/day
Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.
Ownership
Non profit - Other
Parent organization: Newport Bickford INC
parent · PAC 1153232533
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Typical cost
Genworth Cost of Care Survey · 2024
This provider doesn't publish a specific price to us. Below is the typical CT range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · CT$15,462/moNursing Homes
Median · CT$15,208/moNearby alternatives
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