Nursing Homes · Medicare certified
Bickford Health Care Center
14 Main Street · Windsor Locks, CT 06096 · 48 certified beds
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About Bickford Health Care Center
Bickford Health Care Center is a nursing home in Windsor Locks, Connecticut. Public records list 48 beds. It is Medicare certified. Ownership records list a nonprofit operator and tie the listing to Newport Bickford INC. We hold 100 inspection citations for this listing, the most recent dated 25 March 2026. CMS also lists 4 fine or payment denial actions against it. Reported staffing works out to 4.36 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
Public record
CMS Care Compare · Source data August 2026
CMS designation
Special Focus Facility candidate (CMS)
CMS lists this nursing home on the monthly Special Focus Facility candidate list. Candidate status means the facility qualifies for possible selection into the Special Focus Facility program based on CMS criteria. It is a public CMS designation, not an ElderCareCosts rating. CMS Special Focus Facility program.
Source: CMS Provider Information.GOVCertification
- Medicare-certified (CMS Certification Number on file)
Ratings
Staffing rating
1.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
73
Staffing rating
1.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
73
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
5.0Quality-measure rating
1.0Inspections on record
2
Cited deficiencies
73
Inspection history (100)
Records from December 2021 to March 2026.
April 29, 2024 · D
Citation F0640Federal surveyors cited this nursing home on 2024-04-29 under CMS tag F0640 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. The deficiency was recorded as corrected on 2024-06-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOVApril 29, 2024 · E
Citation F0692Federal surveyors cited this nursing home on 2024-04-29 under CMS tag F0692 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide enough food/fluids to maintain a resident's health. The deficiency was recorded as corrected on 2024-06-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOVApril 29, 2024 · E
Citation F0610Federal surveyors cited this nursing home on 2024-04-29 under CMS tag F0610 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Respond appropriately to all alleged violations. The deficiency was recorded as corrected on 2024-06-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOVApril 29, 2024 · E
Citation F0851Federal surveyors cited this nursing home on 2024-04-29 under CMS tag F0851 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. The deficiency was recorded as corrected on 2024-06-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOVApril 29, 2024 · D
Citation F0625Federal surveyors cited this nursing home on 2024-04-29 under CMS tag F0625 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. The deficiency was recorded as corrected on 2024-06-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOVApril 29, 2024 · E
Citation F0600Federal surveyors cited this nursing home on 2024-04-29 under CMS tag F0600 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. The deficiency was recorded as corrected on 2024-06-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOVApril 29, 2024 · E
Citation F0656Federal surveyors cited this nursing home on 2024-04-29 under CMS tag F0656 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2024-06-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOVApril 29, 2024 · D
Citation F0758Federal surveyors cited this nursing home on 2024-04-29 under CMS tag F0758 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l…. The deficiency was recorded as corrected on 2024-06-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOVApril 29, 2024 · E
Citation F0609Federal surveyors cited this nursing home on 2024-04-29 under CMS tag F0609 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. The deficiency was recorded as corrected on 2024-06-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOVApril 29, 2024 · D
Citation F0578Federal surveyors cited this nursing home on 2024-04-29 under CMS tag F0578 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. The deficiency was recorded as corrected on 2024-06-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOVApril 29, 2024 · D
Citation F0623Federal surveyors cited this nursing home on 2024-04-29 under CMS tag F0623 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. The deficiency was recorded as corrected on 2024-06-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOVApril 29, 2024 · E
Citation F0686Federal surveyors cited this nursing home on 2024-04-29 under CMS tag F0686 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide appropriate pressure ulcer care and prevent new ulcers from developing. The deficiency was recorded as corrected on 2024-06-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOVApril 29, 2024 · E
Citation F0657Federal surveyors cited this nursing home on 2024-04-29 under CMS tag F0657 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. The deficiency was recorded as corrected on 2024-06-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOVDecember 28, 2021 · E
Citation F0838Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0838 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · C
Citation F0867Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0867 (CMS scope/severity C: widespread, no actual harm, potential for minimal harm) for Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · D
Citation F0684Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0761Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0761 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · F
Citation F0881Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0881 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Implement a program that monitors antibiotic use. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · E
Citation F0886Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0886 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Perform COVID19 testing on residents and staff. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOVDecember 28, 2021 · D
Citation F0622Federal surveyors cited this nursing home on 2021-12-28 under CMS tag F0622 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. The deficiency was recorded as corrected on 2022-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-12-28.GOV
Penalties (4)
Total fines on file: $122,338
January 13, 2026 · Fine
Citation FINE-137400CMS recorded a civil money penalty of $57,715 against this nursing home on 2026-01-13 (Fine ID: 137400). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-13.GOVMarch 14, 2025 · Fine
Citation FINE-5588CMS recorded a civil money penalty of $55,632 against this nursing home on 2025-03-14 (Fine ID: 5588). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-03-14.GOVDecember 11, 2024 · Fine
Citation FINE-5568CMS recorded a civil money penalty of $8,991 against this nursing home on 2024-12-11 (Fine ID: 5568). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-12-11.GOVApril 29, 2024 · Payment Denial
Citation PAYDEN-2024-07-29CMS recorded a Medicare/Medicaid payment denial for new admissions starting 2024-07-29, lasting 71 days (triggered by inspection on 2024-04-29). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-04-29.GOV
Staffing
Latest: 4.36 nurse staffing hours per resident per day (2026-06-01)
Staffing trend (2 periods)
- 2025Q44.36 hrs/resident/day
- 2026-06-014.36 hrs/resident/day
Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.
Ownership
Non profit - Other
Parent organization: Newport Bickford INC
parent · PAC 1153232533
Recent changes to this listing
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit - Other".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Jul 24, 2026Ownership changed
The source now records ownership as "Non profit - Other".
Reported by CMS nursing homes (provider info)
Jul 24, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Jul 23, 2026First appeared in our data
This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.
Reported by CMS nursing homes (provider info)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Typical cost
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical CT range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · CT$15,208/moNearby alternatives
No other listed providers in Windsor Locks yet.
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Trust & methodology
Where this information came from
Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.
- CMS nursing homes (provider info)as of August 2026
- Chain identifier, Chain name, City, CMS Special Focus status, County, Licensed capacity, Map location, Medicare certification number, Name, Ownership type, Phone number, State, Street address, ZIP code
- CMS nursing homes (ownership)as of July 2026
- Parent organization
- CMS nursing homes (payroll-based journal staffing)as of April 2026
- Staffing hours per resident day
Read how we handle every file on the data sources page.