Nursing Homes · Medicare certified
Bickford Health Care Center
14 Main Street · Windsor Locks, CT 06096 · 48 certified beds
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About Bickford Health Care Center
Bickford Health Care Center is a nursing home in Windsor Locks, Connecticut. Its capacity is 48 beds, below the Capitol County median of 120 for nursing homes. It is run by a nonprofit operator and is part of Newport Bickford INC. It is Medicare certified. Its public inspection record shows 100 citations, the most recent on March 25, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 4.36 hours per resident per day. Its public records were last updated in August 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility candidate
CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
1.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (100)
Records from December 2021 to March 2026.
January 13, 2026
Tag F0637Assess the resident when there is a significant change in condition.
Severity B: pattern, no actual harm, potential for minimal harm.
January 13, 2026
Tag F0730Observe each nurse aide's job performance and give regular training.
Severity B: pattern, no actual harm, potential for minimal harm.
January 13, 2026
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm.
January 13, 2026
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E: pattern, no actual harm, potential for more than minimal harm.
January 13, 2026
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm.
January 13, 2026
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm.
January 13, 2026
Tag F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity B: pattern, no actual harm, potential for minimal harm.
January 13, 2026
Tag F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D: isolated, no actual harm, potential for more than minimal harm.
January 13, 2026
Tag F0687Provide appropriate foot care.
Severity D: isolated, no actual harm, potential for more than minimal harm.
January 13, 2026
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm.
January 13, 2026
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm.
January 13, 2026
Tag F0641Ensure each resident receives an accurate assessment.
Severity B: pattern, no actual harm, potential for minimal harm.
January 13, 2026
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G: isolated, actual harm.
January 13, 2026
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D: isolated, no actual harm, potential for more than minimal harm.
January 13, 2026
Tag F0645PASARR screening for Mental disorders or Intellectual Disabilities.
Severity B: pattern, no actual harm, potential for minimal harm.
January 13, 2026
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm.
January 13, 2026
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm.
January 13, 2026
Tag F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity E: pattern, no actual harm, potential for more than minimal harm.
January 13, 2026
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E: pattern, no actual harm, potential for more than minimal harm.
January 13, 2026
Tag F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity E: pattern, no actual harm, potential for more than minimal harm.
Penalties (4)
Total fines: $122,338
January 13, 2026 · Fine
CMS recorded a civil money penalty of $57,715 against this nursing home on January 13, 2026.
March 14, 2025 · Fine
CMS recorded a civil money penalty of $55,632 against this nursing home on March 14, 2025.
December 11, 2024 · Fine
CMS recorded a civil money penalty of $8,991 against this nursing home on December 11, 2024.
April 29, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting July 29, 2024, lasting 71 days (triggered by inspection on April 29, 2024).
Staffing
4.36 nurse hours per resident per day in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit - Other
- Parent company: Newport Bickford INC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Connecticut.
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