Nursing Homes · Medicare certified
Bickford Health Care Center
14 Main Street · Windsor Locks, CT 06096 · 48 certified beds
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About Bickford Health Care Center
Bickford Health Care Center is a nursing home in Windsor Locks, Connecticut. Its capacity is 48 beds, below the Capitol County median of 120 for nursing homes. It is run by a nonprofit operator and is part of Newport Bickford INC. It is Medicare certified. Its public inspection record shows 100 citations, the most recent on March 25, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 4.36 hours per resident per day. Its public records were last updated in August 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility candidate
CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
1.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (100)
Records from December 2021 to March 2026.
March 25, 2026
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 6, 2026.
March 25, 2026
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 6, 2026.
March 9, 2026
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 20, 2026.
March 3, 2026
Tag F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 14, 2026.
March 3, 2026
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 14, 2026.
March 3, 2026
Tag F0841Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 14, 2026.
March 3, 2026
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 14, 2026.
March 3, 2026
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 14, 2026.
March 3, 2026
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 14, 2026.
February 13, 2026
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J: isolated, immediate jeopardy. Corrected March 27, 2026.
February 13, 2026
Tag F0772Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2026.
February 13, 2026
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 27, 2026.
February 13, 2026
Tag F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2026.
February 13, 2026
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J: isolated, immediate jeopardy. Corrected March 27, 2026.
February 13, 2026
Tag F0776Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2026.
February 13, 2026
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 27, 2026.
February 13, 2026
Tag F0841Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2026.
February 13, 2026
Tag F0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2026.
February 13, 2026
Tag F0843Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2026.
February 13, 2026
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 27, 2026.
Penalties (4)
Total fines: $122,338
January 13, 2026 · Fine
CMS recorded a civil money penalty of $57,715 against this nursing home on January 13, 2026.
March 14, 2025 · Fine
CMS recorded a civil money penalty of $55,632 against this nursing home on March 14, 2025.
December 11, 2024 · Fine
CMS recorded a civil money penalty of $8,991 against this nursing home on December 11, 2024.
April 29, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting July 29, 2024, lasting 71 days (triggered by inspection on April 29, 2024).
Staffing
4.36 nurse hours per resident per day in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit - Other
- Parent company: Newport Bickford INC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Connecticut.
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