Nursing Homes · Medicare certified
Valley Palms Care Center
13400 Sherman Way · N Hollywood, CA 91605 · 99 certified beds
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About Valley Palms Care Center
Valley Palms Care Center is a nursing home in N Hollywood, California. Its capacity is 99 beds, the same as the Los Angeles County median for nursing homes. It is run by a for-profit operator and is part of Cambridge Healthcare Services. It is Medicare certified. Its public inspection record shows 98 citations, the most recent on May 18, 2026. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 4.20 hours per resident per day. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
4.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (98)
Records from April 2022 to May 2026.
August 9, 2024
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 22, 2024.
July 16, 2024
Tag F0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 16, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 16, 2024
Tag F0624Prepare residents for a safe transfer or discharge from the nursing home.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
April 25, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 9, 2024.
April 25, 2024
Tag F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 9, 2024.
February 18, 2024
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected March 17, 2024.
February 18, 2024
Tag F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0554Allow residents to self-administer drugs if determined clinically appropriate.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0760Ensure that residents are free from significant medication errors.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
Penalties (3)
Total fines: $33,681
January 22, 2025 · Fine
CMS recorded a civil money penalty of $17,332 against this nursing home on January 22, 2025.
February 18, 2024 · Fine
CMS recorded a civil money penalty of $16,349 against this nursing home on February 18, 2024.
February 18, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting March 19, 2024, lasting 5 days (triggered by inspection on February 18, 2024).
Staffing
4.20 nurse hours per resident per day in Q2 2026, up from 4.04 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Cambridge Healthcare Services, a chain of 32 nursing homes.
Average CMS star ratings across the chain: 2.6 overall, 2.3 for health inspections, 3.3 for staffing, 4.0 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
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