Nursing Homes · Medicare certified
Valley Palms Care Center
13400 Sherman Way · N Hollywood, CA 91605 · 99 certified beds
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About Valley Palms Care Center
Valley Palms Care Center is a nursing home in N Hollywood, California. Its capacity is 99 beds, above the Los Angeles County median of 98 for nursing homes. It is run by a for-profit operator and is part of Cambridge Healthcare Services. It is Medicare certified. Its public inspection record shows 98 citations, the most recent on May 18, 2026. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 4.20 hours per resident per day. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
4.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (98)
Records from April 2022 to May 2026.
August 23, 2023
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 15, 2023.
June 27, 2023
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
June 27, 2023
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
June 27, 2023
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
June 7, 2023
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2023.
April 1, 2022
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 25, 2022.
April 1, 2022
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 25, 2022.
April 1, 2022
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 25, 2022.
April 1, 2022
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 25, 2022.
April 1, 2022
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 25, 2022.
April 1, 2022
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 25, 2022.
April 1, 2022
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 25, 2022.
April 1, 2022
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 25, 2022.
April 1, 2022
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 25, 2022.
April 1, 2022
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 25, 2022.
April 1, 2022
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 25, 2022.
April 1, 2022
Tag F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 25, 2022.
April 1, 2022
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 25, 2022.
Penalties (3)
Total fines: $33,681
January 22, 2025 · Fine
CMS recorded a civil money penalty of $17,332 against this nursing home on January 22, 2025.
February 18, 2024 · Fine
CMS recorded a civil money penalty of $16,349 against this nursing home on February 18, 2024.
February 18, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting March 19, 2024, lasting 5 days (triggered by inspection on February 18, 2024).
Staffing
4.20 nurse hours per resident per day in Q2 2026, up from 4.04 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Cambridge Healthcare Services, a chain of 32 nursing homes.
Average CMS star ratings across the chain: 2.6 overall, 2.3 for health inspections, 3.3 for staffing, 4.0 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
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