Nursing Homes · Medicare certified
Valley Palms Care Center
13400 Sherman Way · N Hollywood, CA 91605 · 99 certified beds
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About Valley Palms Care Center
Valley Palms Care Center is a nursing home in N Hollywood, California. Its capacity is 99 beds, above the Los Angeles County median of 98 for nursing homes. It is run by a for-profit operator and is part of Cambridge Healthcare Services. It is Medicare certified. Its public inspection record shows 98 citations, the most recent on May 18, 2026. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 4.20 hours per resident per day. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
4.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (98)
Records from April 2022 to May 2026.
February 18, 2024
Tag F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0881Implement a program that monitors antibiotic use.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 18, 2024
Tag F0908Keep all essential equipment working safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 17, 2024.
February 1, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 16, 2024.
February 1, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 16, 2024.
February 1, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 16, 2024.
November 27, 2023
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2023.
November 27, 2023
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2023.
October 25, 2023
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 17, 2023.
October 25, 2023
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 17, 2023.
October 25, 2023
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 17, 2023.
October 25, 2023
Tag F0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 17, 2023.
October 25, 2023
Tag F0583Keep residents' personal and medical records private and confidential.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 17, 2023.
August 24, 2023
Tag F0732Post nurse staffing information every day.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 5, 2023.
August 23, 2023
Tag F0732Post nurse staffing information every day.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 15, 2023.
Penalties (3)
Total fines: $33,681
January 22, 2025 · Fine
CMS recorded a civil money penalty of $17,332 against this nursing home on January 22, 2025.
February 18, 2024 · Fine
CMS recorded a civil money penalty of $16,349 against this nursing home on February 18, 2024.
February 18, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting March 19, 2024, lasting 5 days (triggered by inspection on February 18, 2024).
Staffing
4.20 nurse hours per resident per day in Q2 2026, up from 4.04 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Cambridge Healthcare Services, a chain of 32 nursing homes.
Average CMS star ratings across the chain: 2.6 overall, 2.3 for health inspections, 3.3 for staffing, 4.0 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
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