Nursing Homes · Medicare certified
Valley Palms Care Center
13400 Sherman Way · N Hollywood, CA 91605 · 99 certified beds
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About Valley Palms Care Center
Valley Palms Care Center is a nursing home in N Hollywood, California. Its capacity is 99 beds, above the Los Angeles County median of 98 for nursing homes. It is run by a for-profit operator and is part of Cambridge Healthcare Services. It is Medicare certified. Its public inspection record shows 98 citations, the most recent on May 18, 2026. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 4.20 hours per resident per day. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
4.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (98)
Records from April 2022 to May 2026.
May 18, 2026
Tag F0552Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 10, 2026.
April 21, 2026
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 17, 2026.
April 21, 2026
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 17, 2026.
April 21, 2026
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 17, 2026.
February 13, 2026
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 2, 2026.
February 13, 2026
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 2, 2026.
December 19, 2025
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 16, 2026.
December 19, 2025
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 16, 2026.
December 19, 2025
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 16, 2026.
September 5, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 26, 2025.
September 5, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 26, 2025.
May 1, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 22, 2025.
May 1, 2025
Tag F0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 22, 2025.
May 1, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 22, 2025.
February 26, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 15, 2025.
February 26, 2025
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 15, 2025.
February 6, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 20, 2025.
February 6, 2025
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 20, 2025.
January 22, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 17, 2025.
January 22, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 17, 2025.
Penalties (3)
Total fines: $33,681
January 22, 2025 · Fine
CMS recorded a civil money penalty of $17,332 against this nursing home on January 22, 2025.
February 18, 2024 · Fine
CMS recorded a civil money penalty of $16,349 against this nursing home on February 18, 2024.
February 18, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting March 19, 2024, lasting 5 days (triggered by inspection on February 18, 2024).
Staffing
4.20 nurse hours per resident per day in Q2 2026, up from 4.04 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Cambridge Healthcare Services, a chain of 32 nursing homes.
Average CMS star ratings across the chain: 2.6 overall, 2.3 for health inspections, 3.3 for staffing, 4.0 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
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