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Continuing Care Retirement Communities (CCRC), Nursing Homes · Medicare certified

Town & Country

555 E. Memory Lane · Santa Ana, CA 92706 · Lic. #300600977 (CA) · 328 certified beds

(714) 547-7581

Licensed · Verify with the state (opens in a new tab)

NPI 1376532051 (opens in a new tab)

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About Town & Country

Town & Country is a continuing care retirement community in Santa Ana, California. Its capacity is 328 beds, the same as the Orange County median for continuing care retirement communities. The CA licensing record lists its status as "LICENSED". It is run by a nonprofit operator and is part of The Christian and Missionary Alliance. It is Medicare certified. Its public inspection record shows 76 citations, the most recent on August 25, 2026. Enforcement records show no fine or payment denial against it. Nurse staffing averages 5.63 hours per resident per day. Its public records were last updated in November 2026.

Public record

State licensing agency, updated November 2026

Certification

Medicare-certified.

Ratings

Overall

5.0

Staffing

5.0

Quality measures

5.0

CMS Care Compare (nursing home rating), October 2026.

Inspection history (76)

Records from November 2021 to August 2026.

  • April 9, 2024

    Tag F0610

    Respond appropriately to all alleged violations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 20, 2024.

    View original record (opens in a new tab)
  • December 21, 2023

    Citation 22-AS-20231016164232

    California Community Care Licensing recorded a complaint investigation on December 21, 2023 (control 22-AS-20231016164232). Allegation findings recorded: 1 unsubstantiated.

    View original record (opens in a new tab)
  • November 2, 2023

    Citation 22-AS-20231027121729-TYPEA

    California Community Care Licensing recorded a complaint investigation on November 2, 2023 (control 22-AS-20231027121729). State inspectors cited a Type A deficiency (immediate health/safety risk). Allegation findings recorded: 1 substantiated.

    Severity A: isolated, no actual harm, potential for minimal harm.

    View original record (opens in a new tab)
  • October 27, 2023

    Citation 22-AS-20230719155923

    California Community Care Licensing recorded a complaint investigation on October 27, 2023 (control 22-AS-20230719155923). Allegation findings recorded: 1 unsubstantiated, 1 unfounded.

    View original record (opens in a new tab)
  • August 24, 2023

    Citation 22-AS-20230803132853

    California Community Care Licensing recorded a complaint investigation on August 24, 2023 (control 22-AS-20230803132853). Allegation findings recorded: 1 unsubstantiated.

    View original record (opens in a new tab)
  • May 30, 2023

    Citation 22-AS-20211229132131

    California Community Care Licensing recorded a complaint investigation on May 30, 2023 (control 22-AS-20211229132131). Allegation findings recorded: 1 unfounded.

    View original record (opens in a new tab)
  • November 28, 2022

    Citation 22-AS-20210114162557

    California Community Care Licensing recorded a complaint investigation on November 28, 2022 (control 22-AS-20210114162557). Allegation findings recorded: 2 unfounded.

    View original record (opens in a new tab)
  • November 18, 2021

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2021.

    View original record (opens in a new tab)
  • November 18, 2021

    Tag F0693

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2021.

    View original record (opens in a new tab)
  • November 18, 2021

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2021.

    View original record (opens in a new tab)
  • November 18, 2021

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2021.

    View original record (opens in a new tab)
  • November 18, 2021

    Tag F0574

    The resident has the right to receive notices in a format and a language he or she understands.

    Severity B: pattern, no actual harm, potential for minimal harm. Corrected December 15, 2021.

    View original record (opens in a new tab)
  • November 18, 2021

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2021.

    View original record (opens in a new tab)
  • November 18, 2021

    Tag F0883

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2021.

    View original record (opens in a new tab)
  • November 18, 2021

    Tag F0726

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2021.

    View original record (opens in a new tab)
  • November 18, 2021

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity B: pattern, no actual harm, potential for minimal harm. Corrected December 15, 2021.

    View original record (opens in a new tab)

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

5.63 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

Non profit

Part of The Christian and Missionary Alliance, a chain of 2 nursing homes.

Average CMS star ratings across the chain: 4.5 overall, 3.0 for health inspections, 5.0 for staffing, 3.5 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in California.

Nursing Homes

California median$12,167/mo

Nearby alternatives

Other licensed providers in Santa Ana.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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