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Continuing Care Retirement Communities (CCRC), Nursing Homes · Medicare certified

Town & Country

555 E. Memory Lane · Santa Ana, CA 92706 · Lic. #300600977 (CA) · 328 certified beds

(714) 547-7581

Licensed · Verify with the state (opens in a new tab)

NPI 1376532051 (opens in a new tab)

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About Town & Country

Town & Country is a continuing care retirement community in Santa Ana, California. Its capacity is 328 beds, the same as the Orange County median for continuing care retirement communities. The CA licensing record lists its status as "LICENSED". It is run by a nonprofit operator and is part of The Christian and Missionary Alliance. It is Medicare certified. Its public inspection record shows 76 citations, the most recent on August 25, 2026. Enforcement records show no fine or payment denial against it. Nurse staffing averages 5.63 hours per resident per day. Its public records were last updated in November 2026.

Public record

State licensing agency, updated November 2026

Certification

Medicare-certified.

Ratings

Overall

5.0

Staffing

5.0

Quality measures

5.0

CMS Care Compare (nursing home rating), October 2026.

Inspection history (76)

Records from November 2021 to August 2026.

  • November 7, 2024

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity B: pattern, no actual harm, potential for minimal harm. Corrected November 19, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0757

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 2, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0583

    Keep residents' personal and medical records private and confidential.

    Severity B: pattern, no actual harm, potential for minimal harm. Corrected October 2, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0758

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 2, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 2, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0908

    Keep all essential equipment working safely.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 2, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0552

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 2, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 2, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0804

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 1, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0813

    Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 2, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 2, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0578

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 2, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 2, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 2, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0803

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 27, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0909

    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 2, 2024.

    View original record (opens in a new tab)
  • September 13, 2024

    Tag F0679

    Provide activities to meet all resident's needs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 2, 2024.

    View original record (opens in a new tab)
  • August 23, 2024

    Citation 22-AS-20240813150102

    California Community Care Licensing recorded a complaint investigation on August 23, 2024 (control 22-AS-20240813150102). Allegation findings recorded: 2 unfounded.

    View original record (opens in a new tab)
  • August 23, 2024

    Citation 22-AS-20240813123809

    California Community Care Licensing recorded a complaint investigation on August 23, 2024 (control 22-AS-20240813123809). Allegation findings recorded: 2 unsubstantiated.

    View original record (opens in a new tab)
  • August 23, 2024

    Citation 22-AS-20240805144055

    California Community Care Licensing recorded a complaint investigation on August 23, 2024 (control 22-AS-20240805144055). Allegation findings recorded: 2 unfounded.

    View original record (opens in a new tab)

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

5.63 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

Non profit

Part of The Christian and Missionary Alliance, a chain of 2 nursing homes.

Average CMS star ratings across the chain: 4.5 overall, 3.0 for health inspections, 5.0 for staffing, 3.5 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in California.

Nursing Homes

California median$12,167/mo

Nearby alternatives

Other licensed providers in Santa Ana.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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Town & Country in Santa Ana, CA · Inspections page 3 · ElderCareCosts