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Continuing Care Retirement Communities (CCRC), Nursing Homes · Medicare certified

Town & Country

555 E. Memory Lane · Santa Ana, CA 92706 · Lic. #300600977 (CA) · 328 certified beds

(714) 547-7581

Licensed · Verify with the state (opens in a new tab)

NPI 1376532051 (opens in a new tab)

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About Town & Country

Town & Country is a continuing care retirement community in Santa Ana, California. Its capacity is 328 beds, the same as the Orange County median for continuing care retirement communities. The CA licensing record lists its status as "LICENSED". It is run by a nonprofit operator and is part of The Christian and Missionary Alliance. It is Medicare certified. Its public inspection record shows 76 citations, the most recent on August 25, 2026. Enforcement records show no fine or payment denial against it. Nurse staffing averages 5.63 hours per resident per day. Its public records were last updated in November 2026.

Public record

State licensing agency, updated November 2026

Certification

Medicare-certified.

Ratings

Overall

5.0

Staffing

5.0

Quality measures

5.0

CMS Care Compare (nursing home rating), October 2026.

Inspection history (76)

Records from November 2021 to August 2026.

  • November 20, 2025

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.

    View original record (opens in a new tab)
  • November 20, 2025

    Tag F0805

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.

    View original record (opens in a new tab)
  • November 20, 2025

    Tag F0909

    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 3, 2025.

    View original record (opens in a new tab)
  • November 20, 2025

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.

    View original record (opens in a new tab)
  • November 20, 2025

    Tag F0610

    Respond appropriately to all alleged violations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.

    View original record (opens in a new tab)
  • November 12, 2025

    Citation 22-AS-20251110084114

    California Community Care Licensing recorded a complaint investigation on November 12, 2025 (control 22-AS-20251110084114). Allegation findings recorded: 1 unsubstantiated, 1 unfounded.

    View original record (opens in a new tab)
  • October 28, 2025

    Citation 22-AS-20250820170219-TYPEB

    California Community Care Licensing recorded a complaint investigation on October 28, 2025 (control 22-AS-20250820170219). State inspectors cited a Type B deficiency (corrective action required). Allegation findings recorded: 1 substantiated, 1 unsubstantiated, 1 unfounded.

    Severity B: pattern, no actual harm, potential for minimal harm.

    View original record (opens in a new tab)
  • September 11, 2025

    Citation 22-AS-20250904143853

    California Community Care Licensing recorded a complaint investigation on September 11, 2025 (control 22-AS-20250904143853). Allegation findings recorded: 3 unsubstantiated.

    View original record (opens in a new tab)
  • August 13, 2025

    Citation 22-AS-20250811172747

    California Community Care Licensing recorded a complaint investigation on August 13, 2025 (control 22-AS-20250811172747). Allegation findings recorded: 2 unsubstantiated.

    View original record (opens in a new tab)
  • August 13, 2025

    Citation 22-AS-20250805120829-TYPEA

    California Community Care Licensing recorded a complaint investigation on August 13, 2025 (control 22-AS-20250805120829). State inspectors cited 2 Type A deficiencies (immediate health/safety risk). Allegation findings recorded: 2 substantiated, 2 unsubstantiated.

    Severity A: isolated, no actual harm, potential for minimal harm.

    View original record (opens in a new tab)
  • July 24, 2025

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 11, 2025.

    View original record (opens in a new tab)
  • July 24, 2025

    Tag F0655

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 11, 2025.

    View original record (opens in a new tab)
  • July 24, 2025

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 11, 2025.

    View original record (opens in a new tab)
  • July 10, 2025

    Citation 22-AS-20250701140411

    California Community Care Licensing recorded a complaint investigation on July 10, 2025 (control 22-AS-20250701140411). Allegation findings recorded: 1 unfounded.

    View original record (opens in a new tab)
  • July 2, 2025

    Citation 22-AS-20241209152259

    California Community Care Licensing recorded a complaint investigation on July 2, 2025 (control 22-AS-20241209152259). Allegation findings recorded: 4 unfounded.

    View original record (opens in a new tab)
  • June 16, 2025

    Citation 22-AS-20240326115522

    California Community Care Licensing recorded a complaint investigation on June 16, 2025 (control 22-AS-20240326115522). Allegation findings recorded: 3 unsubstantiated.

    View original record (opens in a new tab)
  • June 4, 2025

    Citation 22-AS-20221122103427

    California Community Care Licensing recorded a complaint investigation on June 4, 2025 (control 22-AS-20221122103427). Allegation findings recorded: 1 unfounded.

    View original record (opens in a new tab)
  • May 22, 2025

    Citation 22-AS-20250218143417

    California Community Care Licensing recorded a complaint investigation on May 22, 2025 (control 22-AS-20250218143417). Allegation findings recorded: 1 unsubstantiated.

    View original record (opens in a new tab)
  • March 19, 2025

    Citation 22-AS-20250312162740

    California Community Care Licensing recorded a complaint investigation on March 19, 2025 (control 22-AS-20250312162740). Allegation findings recorded: 2 unsubstantiated.

    View original record (opens in a new tab)
  • December 26, 2024

    Citation 22-AS-20241219150833

    California Community Care Licensing recorded a complaint investigation on December 26, 2024 (control 22-AS-20241219150833). Allegation findings recorded: 1 unfounded.

    View original record (opens in a new tab)

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

5.63 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

Non profit

Part of The Christian and Missionary Alliance, a chain of 2 nursing homes.

Average CMS star ratings across the chain: 4.5 overall, 3.0 for health inspections, 5.0 for staffing, 3.5 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in California.

Nursing Homes

California median$12,167/mo

Nearby alternatives

Other licensed providers in Santa Ana.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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