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ElderCareCosts
UPDATED JUL 2026

Continuing Care Retirement Communities (CCRC), Nursing Homes · Medicare certified

Town & Country

555 E. Memory Lane · Santa Ana, CA 92706 · Lic. #300600977 (CA) · 328 certified beds

(714) 547-7581

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Public record

State licensing agency · Updated Jul 2026

Certification

  • Medicare-certified (CMS Certification Number on file)

Ratings

Not yet ratedSource: State licensing agency · Updated 2026-07-24.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

22

Cited deficiencies

4

Not yet ratedSource: CMS Care Compare · Updated 2025Q4.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

5.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-06-01.GOV

Staffing rating

5.0

Quality-measure rating

5.0

Inspections on record

2

Cited deficiencies

44

Inspection history (75)

  • November 20, 2025 · D

    Citation F0700

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0700 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · B

    Citation F0561

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0561 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · D

    Citation F0694

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0694 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide for the safe, appropriate administration of IV fluids for a resident when needed. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · B

    Citation F0804

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0804 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 12, 2025

    Citation 22-AS-20251110084114

    California Community Care Licensing recorded a complaint investigation on 2025-11-12 (control 22-AS-20251110084114). Allegation findings recorded: 1 unsubstantiated, 1 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-11-12.GOV
  • October 28, 2025 · B

    Citation 22-AS-20250820170219-TYPEB

    California Community Care Licensing recorded a complaint investigation on 2025-10-28 (control 22-AS-20250820170219). State inspectors cited a Type B deficiency (corrective action required). Allegation findings recorded: 1 substantiated, 1 unsubstantiated, 1 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-10-28.GOV
  • September 11, 2025

    Citation 22-AS-20250904143853

    California Community Care Licensing recorded a complaint investigation on 2025-09-11 (control 22-AS-20250904143853). Allegation findings recorded: 3 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-09-11.GOV
  • August 13, 2025

    Citation 22-AS-20250811172747

    California Community Care Licensing recorded a complaint investigation on 2025-08-13 (control 22-AS-20250811172747). Allegation findings recorded: 2 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-08-13.GOV
  • August 13, 2025 · A

    Citation 22-AS-20250805120829-TYPEA

    California Community Care Licensing recorded a complaint investigation on 2025-08-13 (control 22-AS-20250805120829). State inspectors cited 2 Type A deficiencies (immediate health/safety risk). Allegation findings recorded: 2 substantiated, 2 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-08-13.GOV
  • July 24, 2025 · D

    Citation F0655

    Federal surveyors cited this nursing home on 2025-07-24 under CMS tag F0655 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted. The deficiency was recorded as corrected on 2025-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-07-24.GOV
  • July 24, 2025 · D

    Citation F0684

    Federal surveyors cited this nursing home on 2025-07-24 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2025-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-07-24.GOV
  • July 24, 2025 · D

    Citation F0656

    Federal surveyors cited this nursing home on 2025-07-24 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2025-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-07-24.GOV
  • July 10, 2025

    Citation 22-AS-20250701140411

    California Community Care Licensing recorded a complaint investigation on 2025-07-10 (control 22-AS-20250701140411). Allegation findings recorded: 1 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-07-10.GOV
  • July 2, 2025

    Citation 22-AS-20241209152259

    California Community Care Licensing recorded a complaint investigation on 2025-07-02 (control 22-AS-20241209152259). Allegation findings recorded: 4 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-07-02.GOV
  • June 16, 2025

    Citation 22-AS-20240326115522

    California Community Care Licensing recorded a complaint investigation on 2025-06-16 (control 22-AS-20240326115522). Allegation findings recorded: 3 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-06-16.GOV
  • June 4, 2025

    Citation 22-AS-20221122103427

    California Community Care Licensing recorded a complaint investigation on 2025-06-04 (control 22-AS-20221122103427). Allegation findings recorded: 1 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-06-04.GOV
  • May 22, 2025

    Citation 22-AS-20250218143417

    California Community Care Licensing recorded a complaint investigation on 2025-05-22 (control 22-AS-20250218143417). Allegation findings recorded: 1 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-05-22.GOV
  • March 19, 2025

    Citation 22-AS-20250312162740

    California Community Care Licensing recorded a complaint investigation on 2025-03-19 (control 22-AS-20250312162740). Allegation findings recorded: 2 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-03-19.GOV
  • December 26, 2024

    Citation 22-AS-20241219150833

    California Community Care Licensing recorded a complaint investigation on 2024-12-26 (control 22-AS-20241219150833). Allegation findings recorded: 1 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-12-26.GOV
  • November 7, 2024 · B

    Citation F0880

    Federal surveyors cited this nursing home on 2024-11-07 under CMS tag F0880 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2024-11-19. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-07.GOV

Penalties

Total fines on file: $0

Staffing

Latest: 5.66 nurse staffing hours per resident per day (2026-06-01)

Staffing trend (2 periods)

  1. 2025Q45.66 hrs/resident/day
  2. 2026-06-015.66 hrs/resident/day

Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.

Ownership

Non profit - Corporation

CMS Care Compare chain: The Christian And Missionary Alliance

Chain ID 717 · 2 facilities in chain (CMS)

  • Chain average overall rating: 4.5
  • Chain average health inspection rating: 3
  • Chain average staffing rating: 5
  • Chain average quality measure rating: 3.5

Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.

  1. Parent organization: Town And Country Manor Christian & Missionary Alliance

    parent · PAC 1850436957

Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.

Typical cost

Genworth Cost of Care Survey · 2024

This provider doesn't publish a specific price to us. Below is the typical CA range for the care type(s) it offers. Use it as context, not a quote.

Nursing Homes

Median · CA$11,060/mo
See full CA cost breakdownSource: Genworth Cost of Care Survey · Updated 2024

Nursing Homes

Median · CA$12,167/mo
See full CA cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nearby alternatives

Other licensed providers in Santa Ana, with their own public records.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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Town & Country in Santa Ana, CA · Inspections page 2 · ElderCareCosts