Continuing Care Retirement Communities (CCRC), Nursing Homes · Medicare certified
Town & Country
555 E. Memory Lane · Santa Ana, CA 92706 · Lic. #300600977 (CA) · 328 certified beds
Licensed · Verify with the state (opens in a new tab)
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About Town & Country
Town & Country is a continuing care retirement community in Santa Ana, California. Its capacity is 328 beds, the same as the Orange County median for continuing care retirement communities. The CA licensing record lists its status as "LICENSED". It is run by a nonprofit operator and is part of The Christian and Missionary Alliance. It is Medicare certified. Its public inspection record shows 76 citations, the most recent on August 25, 2026. Enforcement records show no fine or payment denial against it. Nurse staffing averages 5.63 hours per resident per day. Its public records were last updated in November 2026.
Public record
State licensing agency, updated November 2026
Certification
Medicare-certified.
Ratings
Overall
5.0Staffing
5.0Quality measures
5.0CMS Care Compare (nursing home rating), October 2026.
Inspection history (76)
Records from November 2021 to August 2026.
November 20, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 3, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 12, 2025
Citation 22-AS-20251110084114California Community Care Licensing recorded a complaint investigation on November 12, 2025 (control 22-AS-20251110084114). Allegation findings recorded: 1 unsubstantiated, 1 unfounded.
View original record (opens in a new tab)October 28, 2025
Citation 22-AS-20250820170219-TYPEBCalifornia Community Care Licensing recorded a complaint investigation on October 28, 2025 (control 22-AS-20250820170219). State inspectors cited a Type B deficiency (corrective action required). Allegation findings recorded: 1 substantiated, 1 unsubstantiated, 1 unfounded.
Severity B: pattern, no actual harm, potential for minimal harm.
View original record (opens in a new tab)September 11, 2025
Citation 22-AS-20250904143853California Community Care Licensing recorded a complaint investigation on September 11, 2025 (control 22-AS-20250904143853). Allegation findings recorded: 3 unsubstantiated.
View original record (opens in a new tab)August 13, 2025
Citation 22-AS-20250811172747California Community Care Licensing recorded a complaint investigation on August 13, 2025 (control 22-AS-20250811172747). Allegation findings recorded: 2 unsubstantiated.
View original record (opens in a new tab)August 13, 2025
Citation 22-AS-20250805120829-TYPEACalifornia Community Care Licensing recorded a complaint investigation on August 13, 2025 (control 22-AS-20250805120829). State inspectors cited 2 Type A deficiencies (immediate health/safety risk). Allegation findings recorded: 2 substantiated, 2 unsubstantiated.
Severity A: isolated, no actual harm, potential for minimal harm.
View original record (opens in a new tab)July 24, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 11, 2025.
View original record (opens in a new tab)July 24, 2025
Tag F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 11, 2025.
View original record (opens in a new tab)July 24, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 11, 2025.
View original record (opens in a new tab)July 10, 2025
Citation 22-AS-20250701140411California Community Care Licensing recorded a complaint investigation on July 10, 2025 (control 22-AS-20250701140411). Allegation findings recorded: 1 unfounded.
View original record (opens in a new tab)July 2, 2025
Citation 22-AS-20241209152259California Community Care Licensing recorded a complaint investigation on July 2, 2025 (control 22-AS-20241209152259). Allegation findings recorded: 4 unfounded.
View original record (opens in a new tab)June 16, 2025
Citation 22-AS-20240326115522California Community Care Licensing recorded a complaint investigation on June 16, 2025 (control 22-AS-20240326115522). Allegation findings recorded: 3 unsubstantiated.
View original record (opens in a new tab)June 4, 2025
Citation 22-AS-20221122103427California Community Care Licensing recorded a complaint investigation on June 4, 2025 (control 22-AS-20221122103427). Allegation findings recorded: 1 unfounded.
View original record (opens in a new tab)May 22, 2025
Citation 22-AS-20250218143417California Community Care Licensing recorded a complaint investigation on May 22, 2025 (control 22-AS-20250218143417). Allegation findings recorded: 1 unsubstantiated.
View original record (opens in a new tab)March 19, 2025
Citation 22-AS-20250312162740California Community Care Licensing recorded a complaint investigation on March 19, 2025 (control 22-AS-20250312162740). Allegation findings recorded: 2 unsubstantiated.
View original record (opens in a new tab)December 26, 2024
Citation 22-AS-20241219150833California Community Care Licensing recorded a complaint investigation on December 26, 2024 (control 22-AS-20241219150833). Allegation findings recorded: 1 unfounded.
View original record (opens in a new tab)
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
5.63 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Part of The Christian and Missionary Alliance, a chain of 2 nursing homes.
Average CMS star ratings across the chain: 4.5 overall, 3.0 for health inspections, 5.0 for staffing, 3.5 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
Nearby alternatives
Other licensed providers in Santa Ana.
Citrus Post-Acute
French Park Care Center
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Check availability and pricing at Town & Country
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