Continuing Care Retirement Communities (CCRC), Nursing Homes · Medicare certified
Town & Country
555 E. Memory Lane · Santa Ana, CA 92706 · Lic. #300600977 (CA) · 328 certified beds
Licensed · Verify with the state (opens in a new tab)
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About Town & Country
Town & Country is a continuing care retirement community in Santa Ana, California. Its capacity is 328 beds, the same as the Orange County median for continuing care retirement communities. The CA licensing record lists its status as "LICENSED". It is run by a nonprofit operator and is part of The Christian and Missionary Alliance. It is Medicare certified. Its public inspection record shows 76 citations, the most recent on August 25, 2026. Enforcement records show no fine or payment denial against it. Nurse staffing averages 5.63 hours per resident per day. Its public records were last updated in November 2026.
Public record
State licensing agency, updated November 2026
Certification
Medicare-certified.
Ratings
Overall
5.0Staffing
5.0Quality measures
5.0CMS Care Compare (nursing home rating), October 2026.
Inspection history (76)
Records from November 2021 to August 2026.
August 25, 2026
Citation 22-AS-20260501153636-TYPEBCalifornia Community Care Licensing recorded a complaint investigation on August 25, 2026 (control 22-AS-20260501153636). State inspectors cited a Type B deficiency (corrective action required). Allegation findings recorded: 1 substantiated, 4 unsubstantiated, 2 unfounded.
Severity B: pattern, no actual harm, potential for minimal harm.
View original record (opens in a new tab)April 18, 2026
Citation 22-AS-20251214233319-TYPEACalifornia Community Care Licensing recorded a complaint investigation on April 18, 2026 (control 22-AS-20251214233319). State inspectors cited 2 Type A deficiencies (immediate health/safety risk). Allegation findings recorded: 2 substantiated, 1 unsubstantiated.
Severity A: isolated, no actual harm, potential for minimal harm.
View original record (opens in a new tab)March 10, 2026
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected March 20, 2026.
View original record (opens in a new tab)November 20, 2025
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 3, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0908Keep all essential equipment working safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0919Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2025.
View original record (opens in a new tab)November 20, 2025
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.
View original record (opens in a new tab)
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
5.63 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Part of The Christian and Missionary Alliance, a chain of 2 nursing homes.
Average CMS star ratings across the chain: 4.5 overall, 3.0 for health inspections, 5.0 for staffing, 3.5 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
Nearby alternatives
Other licensed providers in Santa Ana.
Citrus Post-Acute
French Park Care Center
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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