Skip to content
ElderCareCosts
SOURCE DATA SEP 2026

Continuing Care Retirement Communities (CCRC), Nursing Homes · Medicare certified

Town & Country

555 E. Memory Lane · Santa Ana, CA 92706 · Lic. #300600977 (CA) · 328 certified beds

(714) 547-7581

LICENSED · Verify on official state lookup (opens in a new tab)

NPI 1376532051. Look this up in the CMS NPPES registry (opens in a new tab)

Are you the operator? Claim this profile. Corrections are free, always.

About Town & Country

Town & Country is a continuing care retirement community in Santa Ana, California, in Orange County. Its reported capacity is 328 beds. The CA licensing record reads "LICENSED" for this listing. It is recorded as a nonprofit operator, part of The Christian and Missionary Alliance. Federal records list it as Medicare certified. Our copy of the inspection record holds 76 citations, the newest dated 25 August 2026. No fine or payment denial is on record against it. Staffing reports put it at 5.47 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated September 2026.

Public record

State licensing agency · Source data September 2026

Certification

  • Medicare-certified (CMS Certification Number on file)

Ratings

Not yet ratedSource: State licensing agency · Updated 2026-07-24.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

22

Cited deficiencies

4

5.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-07-01.GOV

Staffing rating

5.0

Quality-measure rating

5.0

Inspections on record

2

Cited deficiencies

44

Not yet ratedSource: CMS Care Compare · Updated 2026Q1.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

Not yet ratedSource: CMS Care Compare · Updated 2025Q4.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

5.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-06-01.GOV

Staffing rating

5.0

Quality-measure rating

5.0

Inspections on record

2

Cited deficiencies

44

5.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-08-01.GOV

Staffing rating

5.0

Quality-measure rating

5.0

Inspections on record

2

Cited deficiencies

44

Not yet ratedSource: State licensing agency · Updated 2026-09-02.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

23

Cited deficiencies

5

Inspection history (76)

Records from November 2021 to August 2026.

  • August 25, 2026 · B

    Citation 22-AS-20260501153636-TYPEB

    California Community Care Licensing recorded a complaint investigation on 2026-08-25 (control 22-AS-20260501153636). State inspectors cited a Type B deficiency (corrective action required). Allegation findings recorded: 1 substantiated, 4 unsubstantiated, 2 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-09-02).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2026-08-25.GOV
  • April 18, 2026 · A

    Citation 22-AS-20251214233319-TYPEA

    California Community Care Licensing recorded a complaint investigation on 2026-04-18 (control 22-AS-20251214233319). State inspectors cited 2 Type A deficiencies (immediate health/safety risk). Allegation findings recorded: 2 substantiated, 1 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2026-04-18.GOV
  • March 10, 2026 · B

    Citation F0842

    Federal surveyors cited this nursing home on 2026-03-10 under CMS tag F0842 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2026-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-03-10.GOV
  • November 20, 2025 · D

    Citation F0690

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0690 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · D

    Citation F0695

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0695 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide safe and appropriate respiratory care for a resident when needed. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · D

    Citation F0605

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0605 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. The deficiency was recorded as corrected on 2025-12-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · D

    Citation F0684

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · D

    Citation F0700

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0700 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · B

    Citation F0656

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0656 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · E

    Citation F0812

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0812 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2025-12-03. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · B

    Citation F0657

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0657 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · D

    Citation F0908

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0908 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Keep all essential equipment working safely. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · D

    Citation F0806

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0806 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · D

    Citation F0761

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · B

    Citation F0561

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0561 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · D

    Citation F0694

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0694 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide for the safe, appropriate administration of IV fluids for a resident when needed. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · B

    Citation F0804

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0804 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · D

    Citation F0919

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0919 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Make sure that a working call system is available in each resident's bathroom and bathing area. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · D

    Citation F0813

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0813 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Have a policy regarding use and storage of foods brought to residents by family and other visitors. The deficiency was recorded as corrected on 2025-12-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV
  • November 20, 2025 · D

    Citation F0755

    Federal surveyors cited this nursing home on 2025-11-20 under CMS tag F0755 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. The deficiency was recorded as corrected on 2025-12-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-11-20.GOV

Penalties

Total fines on file: $0

Staffing

Latest: 5.47 nurse staffing hours per resident per day (2026Q1)

Staffing trend (5 periods)

  1. 2025Q45.66 hrs/resident/day
  2. 2026-06-015.66 hrs/resident/day
  3. 2026-07-015.47 hrs/resident/day
  4. 2026-08-015.47 hrs/resident/day
  5. 2026Q15.47 hrs/resident/day

Most recent period is lower than 2025Q4 (-0.19 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.

Ownership

Non profit

CMS Care Compare chain: The Christian and Missionary Alliance

Chain ID 717 · 2 facilities in chain (CMS)

  • Chain average overall rating: 4.5
  • Chain average health inspection rating: 3
  • Chain average staffing rating: 5
  • Chain average quality measure rating: 3.5

Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.

  1. Parent organization: The Christian and Missionary Alliance

    parent · PAC 2163641861

Recent changes to this listing

Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.

Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.

  1. Sep 2, 2026Listed capacity changed

    Listed capacity changed from 96 to 328 beds.

    Reported by California RCFE

  2. Sep 1, 2026Ownership changed

    The source now records ownership as "Non profit".

    Reported by CMS nursing homes (ownership)

  3. Sep 1, 2026Ownership changed

    The source now records ownership as "Non profit - Corporation".

    Reported by CMS nursing homes (provider info)

  4. Aug 6, 2026Ownership changed

    The source now records ownership as "Non profit".

    Reported by CMS nursing homes (ownership)

  5. Aug 5, 2026Listed capacity changed

    Listed capacity changed from 328 to 96 beds.

    Reported by CMS nursing homes (provider info)

Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.

Typical cost

Genworth CareScout Cost of Care Survey · 2025

This provider doesn't publish a specific price to us. Below is the typical CA range for the care type(s) it offers. Use it as context, not a quote.

Nursing Homes

Median · CA$12,167/mo
See full CA cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nearby alternatives

Other licensed providers in Santa Ana, with their own public records.

Compare side by side
Compare side by side
Compare side by side

A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

Check availability and pricing at Town & Country

Request info and we'll pass it directly to Town & Country, or call them at (714) 547-7581 if you'd rather talk now.

Request info

Trust & methodology

Where this information came from

Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.

California RCFEas of September 2026
Care types, City, County, License lookup link, License number, License status, Licensed capacity, Licensing state, Name, Phone number, State, Street address, ZIP code
CMS nursing homes (provider info)as of August 2026
Chain identifier, Chain name, CMS Special Focus status, Map location, Medicare certification number
CMS nursing homes (ownership)as of July 2026
Ownership type, Parent organization
CMS enrollmentas of July 2026
NPI
CMS nursing homes (payroll-based journal staffing)as of June 2026
Staffing hours per resident day

Read how we handle every file on the data sources page.