Nursing Homes · Charles Town, WV
Nursing Homes · Medicare certified
Shenandoah Center
50 Mulberry Tree Street · Charles Town, WV 25414 · 78 certified beds
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About Shenandoah Center
Shenandoah Center is a nursing home in Charles Town, West Virginia. Its capacity is 78 beds, below the West Virginia median of 89 for nursing homes. It is run by a for-profit operator and is part of Genesis Healthcare. It is Medicare certified. Its public inspection record shows 54 citations, the most recent on March 11, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 3.09 hours per resident per day. It is one of 2 nursing homes listed in Charles Town. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
3.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (54)
Records from September 2022 to March 2026.
September 30, 2022
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
September 30, 2022
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
September 30, 2022
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
September 30, 2022
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
September 30, 2022
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
September 30, 2022
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
September 30, 2022
Tag F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
September 30, 2022
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
September 30, 2022
Tag F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
September 30, 2022
Tag F0885Report COVID19 data to residents and families.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
September 30, 2022
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
September 30, 2022
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
September 30, 2022
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
September 30, 2022
Tag F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
Penalties (4)
Total fines: $48,469
July 26, 2024 · Fine
CMS recorded a civil money penalty of $10,023 against this nursing home on July 26, 2024.
July 26, 2024 · Fine
CMS recorded a civil money penalty of $16,801 against this nursing home on July 26, 2024.
July 26, 2024 · Fine
CMS recorded a civil money penalty of $13,627 against this nursing home on July 26, 2024.
July 26, 2024 · Fine
CMS recorded a civil money penalty of $8,018 against this nursing home on July 26, 2024.
Staffing
3.09 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Genesis Healthcare, a chain of 183 nursing homes.
Average CMS star ratings across the chain: 2.4 overall, 2.3 for health inspections, 2.6 for staffing, 3.6 for quality measures.
- Parent company: Genesis WV Holdings LLC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in West Virginia.
Nearby alternatives
Other licensed providers in Charles Town.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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