Shenandoah Center

Certification

Medicare-certified.

Ratings

Inspection history (54)

Records from September 2022 to March 2026.

• March 11, 2026

  Tag F0835

  Administer the facility in a manner that enables it to use its resources effectively and efficiently.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 15, 2026.

• March 11, 2026

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 15, 2026.

• March 11, 2026

  Tag F0582

  Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 15, 2026.

• March 11, 2026

  Tag F0699

  Provide care or services that was trauma informed and/or culturally competent.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 15, 2026.

• March 11, 2026

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 15, 2026.

• March 11, 2026

  Tag F0628

  Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 15, 2026.

• March 11, 2026

  Tag F0550

  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 15, 2026.

• March 11, 2026

  Tag F0689

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 15, 2026.

• November 6, 2025

  Tag F0657

  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 11, 2025.

• July 26, 2024

  Tag F0760

  Ensure that residents are free from significant medication errors.

  Severity J: isolated, immediate jeopardy. Corrected September 5, 2024.

• July 26, 2024

  Tag F0561

  Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.

• July 26, 2024

  Tag F0688

  Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.

• July 26, 2024

  Tag F0600

  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  Severity J: isolated, immediate jeopardy. Corrected November 11, 2023.

• July 26, 2024

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.

• July 26, 2024

  Tag F0725

  Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.

• July 26, 2024

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.

• July 26, 2024

  Tag F0677

  Provide care and assistance to perform activities of daily living for any resident who is unable.

  Severity G: isolated, actual harm. Corrected September 5, 2024.

• July 26, 2024

  Tag F0584

  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.

• July 26, 2024

  Tag F0730

  Observe each nurse aide's job performance and give regular training.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.

• July 26, 2024

  Tag F0641

  Ensure each resident receives an accurate assessment.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 5, 2024.

Penalties (4)

Total fines: $48,469

• July 26, 2024 · Fine

  CMS recorded a civil money penalty of $10,023 against this nursing home on July 26, 2024.

• July 26, 2024 · Fine

  CMS recorded a civil money penalty of $16,801 against this nursing home on July 26, 2024.

• July 26, 2024 · Fine

  CMS recorded a civil money penalty of $13,627 against this nursing home on July 26, 2024.

• July 26, 2024 · Fine

  CMS recorded a civil money penalty of $8,018 against this nursing home on July 26, 2024.

Staffing

3.09 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

• Parent company: Genesis WV Holdings LLC