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Nursing Homes · Medicare certified

Arc at Normal

509 North Adelaide · Normal, IL 61761 · 141 certified beds

(309) 452-7468

NPI 1467142174 (opens in a new tab)

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About Arc at Normal

Arc at Normal is a nursing home in Normal, Illinois. Its capacity is 141 beds, above the MC Lean County median of 115 for nursing homes. It is run by a for-profit operator and is part of Arcadia Care. It is Medicare certified. Its public inspection record shows 73 citations, the most recent on May 14, 2026. CMS also lists 5 fines or payment denials against it. Nurse staffing averages 2.76 hours per resident per day. It is one of 3 nursing homes listed in Normal. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

1.0

Staffing

1.0

Quality measures

2.0

CMS Care Compare, October 2026.

Inspection history (73)

Records from December 2022 to May 2026.

  • December 15, 2022

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 18, 2023.

  • December 15, 2022

    Tag F0802

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 18, 2023.

  • December 15, 2022

    Tag F0847

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 18, 2023.

  • December 15, 2022

    Tag F0690

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 18, 2023.

  • December 15, 2022

    Tag F0686

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 3, 2023.

  • December 15, 2022

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G: isolated, actual harm. Corrected January 18, 2023.

  • December 15, 2022

    Tag F0883

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 18, 2023.

  • December 15, 2022

    Tag F0688

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 3, 2023.

  • December 15, 2022

    Tag F0758

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 18, 2023.

  • December 15, 2022

    Tag F0558

    Reasonably accommodate the needs and preferences of each resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 3, 2023.

  • December 15, 2022

    Tag F0602

    Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 18, 2023.

  • December 15, 2022

    Tag F0760

    Ensure that residents are free from significant medication errors.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 3, 2023.

  • December 15, 2022

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G: isolated, actual harm. Corrected January 18, 2023.

See the source data on data.cms.gov (opens in a new tab)

Penalties (5)

Total fines: $62,192

  • May 12, 2025 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting June 14, 2025, lasting 12 days (triggered by inspection on May 12, 2025).

  • May 12, 2025 · Fine

    CMS recorded a civil money penalty of $54,587 against this nursing home on May 12, 2025.

  • February 21, 2025 · Fine

    CMS recorded a civil money penalty of $51,701 against this nursing home on February 21, 2025.

  • February 21, 2025 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting March 21, 2025, lasting 10 days (triggered by inspection on February 21, 2025).

  • November 11, 2023 · Fine

    CMS recorded a civil money penalty of $10,491 against this nursing home on November 11, 2023.

See the source data on data.cms.gov (opens in a new tab)

Staffing

2.76 nurse hours per resident per day in Q2 2026, down from 2.86 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Arcadia Care, a chain of 25 nursing homes.

Average CMS star ratings across the chain: 1.7 overall, 1.8 for health inspections, 1.3 for staffing, 3.4 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Illinois.

Nursing Homes

Illinois median$8,304/mo

Nearby alternatives

Other licensed providers in Normal.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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