Skip to content
ElderCareCosts
SOURCE DATA AUG 2026

Nursing Homes · Medicare certified

Arc at Normal

509 North Adelaide · Normal, IL 61761 · 141 certified beds

3094527468

License number not yet on file. We only publish license numbers we can source from an official registry.

NPI 1467142174. Look this up in the CMS NPPES registry (opens in a new tab)

Are you the operator? Claim this profile. Corrections are free, always.

About Arc at Normal

Arc at Normal is a nursing home in Normal, Illinois, in MC Lean County. Its reported capacity is 141 beds. Federal records list it as Medicare certified. It is recorded as a for-profit operator, part of Arcadia Care. Our copy of the inspection record holds 73 citations, the newest dated 14 May 2026. Federal enforcement records add 4 fine or payment denial actions. Staffing reports put it at 2.81 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.

Public record

CMS Care Compare · Source data August 2026

Certification

  • Medicare-certified (CMS Certification Number on file)

Ratings

1.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-07-01.GOV

Staffing rating

1.0

Quality-measure rating

2.0

Inspections on record

2

Cited deficiencies

55

1.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-08-01.GOV

Staffing rating

1.0

Quality-measure rating

2.0

Inspections on record

2

Cited deficiencies

54

Not yet ratedSource: CMS Care Compare · Updated 2026Q1.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

Not yet ratedSource: CMS Care Compare · Updated 2025Q4.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

2.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-06-01.GOV

Staffing rating

2.0

Quality-measure rating

2.0

Inspections on record

2

Cited deficiencies

55

Inspection history (73)

Records from December 2022 to May 2026.

  • December 15, 2022 · D

    Citation F0688

    Federal surveyors cited this nursing home on 2022-12-15 under CMS tag F0688 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. The deficiency was recorded as corrected on 2023-02-03. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-12-15.GOV
  • December 15, 2022 · D

    Citation F0802

    Federal surveyors cited this nursing home on 2022-12-15 under CMS tag F0802 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. The deficiency was recorded as corrected on 2023-01-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-12-15.GOV
  • December 15, 2022 · D

    Citation F0847

    Federal surveyors cited this nursing home on 2022-12-15 under CMS tag F0847 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. The deficiency was recorded as corrected on 2023-01-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-12-15.GOV
  • December 15, 2022 · D

    Citation F0690

    Federal surveyors cited this nursing home on 2022-12-15 under CMS tag F0690 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. The deficiency was recorded as corrected on 2023-01-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-12-15.GOV
  • December 15, 2022 · D

    Citation F0686

    Federal surveyors cited this nursing home on 2022-12-15 under CMS tag F0686 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate pressure ulcer care and prevent new ulcers from developing. The deficiency was recorded as corrected on 2023-02-03. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-12-15.GOV
  • December 15, 2022 · G

    Citation F0684

    Federal surveyors cited this nursing home on 2022-12-15 under CMS tag F0684 (CMS scope/severity G: isolated, actual harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2023-01-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-12-15.GOV
  • December 15, 2022 · D

    Citation F0883

    Federal surveyors cited this nursing home on 2022-12-15 under CMS tag F0883 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement policies and procedures for flu and pneumonia vaccinations. The deficiency was recorded as corrected on 2023-01-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-12-15.GOV
  • December 15, 2022 · F

    Citation F0812

    Federal surveyors cited this nursing home on 2022-12-15 under CMS tag F0812 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2023-01-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-12-15.GOV
  • December 15, 2022 · E

    Citation F0758

    Federal surveyors cited this nursing home on 2022-12-15 under CMS tag F0758 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l…. The deficiency was recorded as corrected on 2023-01-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-12-15.GOV
  • December 15, 2022 · D

    Citation F0558

    Federal surveyors cited this nursing home on 2022-12-15 under CMS tag F0558 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Reasonably accommodate the needs and preferences of each resident. The deficiency was recorded as corrected on 2023-02-03. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-12-15.GOV
  • December 15, 2022 · G

    Citation F0689

    Federal surveyors cited this nursing home on 2022-12-15 under CMS tag F0689 (CMS scope/severity G: isolated, actual harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2023-01-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-12-15.GOV
  • December 15, 2022 · D

    Citation F0602

    Federal surveyors cited this nursing home on 2022-12-15 under CMS tag F0602 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Protect each resident from the wrongful use of the resident's belongings or money. The deficiency was recorded as corrected on 2023-01-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-12-15.GOV
  • December 15, 2022 · E

    Citation F0760

    Federal surveyors cited this nursing home on 2022-12-15 under CMS tag F0760 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure that residents are free from significant medication errors. The deficiency was recorded as corrected on 2023-02-03. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-12-15.GOV

Penalties (4)

Total fines on file: $62,192

  • May 12, 2025 · Payment Denial

    Citation PAYDEN-2025-06-14

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting 2025-06-14, lasting 12 days (triggered by inspection on 2025-05-12). Source: CMS Care Compare Penalties (as of 2026-07-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-05-12.GOV
  • February 21, 2025 · Payment Denial

    Citation PAYDEN-2025-03-21

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting 2025-03-21, lasting 10 days (triggered by inspection on 2025-02-21). Source: CMS Care Compare Penalties (as of 2026-07-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-02-21.GOV
  • February 21, 2025 · Fine

    Citation FINE-70387

    CMS recorded a civil money penalty of $51,701 against this nursing home on 2025-02-21 (Fine ID: 70387). Source: CMS Care Compare Penalties (as of 2026-07-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-02-21.GOV
  • November 11, 2023 · Fine

    Citation FINE-69009

    CMS recorded a civil money penalty of $10,491 against this nursing home on 2023-11-11 (Fine ID: 69009). Source: CMS Care Compare Penalties (as of 2026-07-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-11-11.GOV

Staffing

Latest: 2.81 nurse staffing hours per resident per day (2026Q1)

Staffing trend (5 periods)

  1. 2025Q42.86 hrs/resident/day
  2. 2026-06-012.86 hrs/resident/day
  3. 2026-07-012.81 hrs/resident/day
  4. 2026-08-012.81 hrs/resident/day
  5. 2026Q12.81 hrs/resident/day

Most recent period is lower than 2025Q4 (-0.05 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.

Ownership

For profit

CMS Care Compare chain: Arcadia Care

Chain ID 42 · 25 facilities in chain (CMS)

  • Chain average overall rating: 1.3
  • Chain average health inspection rating: 1.7
  • Chain average staffing rating: 1.3
  • Chain average quality measure rating: 3.1

Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.

  1. Parent organization: Arcadia Care Management LLC

    chain · PAC 6608265343

Recent changes to this listing

Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.

Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.

  1. Sep 1, 2026Ownership changed

    The source now records ownership as "For profit".

    Reported by CMS nursing homes (ownership)

  2. Sep 1, 2026Ownership changed

    The source now records ownership as "For profit - Limited Liability company".

    Reported by CMS nursing homes (provider info)

  3. Aug 6, 2026Ownership changed

    The source now records ownership as "For profit".

    Reported by CMS nursing homes (ownership)

  4. Jul 24, 2026Ownership changed

    The source now records ownership as "For profit - Limited Liability company".

    Reported by CMS nursing homes (provider info)

  5. Jul 24, 2026Ownership changed

    The source now records ownership as "For profit".

    Reported by CMS nursing homes (ownership)

Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.

Typical cost

Genworth CareScout Cost of Care Survey · 2025

This provider doesn't publish a specific price to us. Below is the typical IL range for the care type(s) it offers. Use it as context, not a quote.

Nursing Homes

Median · IL$8,304/mo
See full IL cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nearby alternatives

Other licensed providers in Normal, with their own public records.

A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

Check availability and pricing at Arc at Normal

Request info and we'll pass it directly to Arc at Normal, or call them at 3094527468 if you'd rather talk now.

Request info

Trust & methodology

Where this information came from

Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.

CMS nursing homes (provider info)as of August 2026
Chain identifier, Chain name, City, CMS Special Focus status, County, Licensed capacity, Map location, Medicare certification number, Name, Phone number, State, Street address, ZIP code
CMS nursing homes (ownership)as of July 2026
Ownership type, Parent organization
CMS enrollmentas of July 2026
NPI
CMS nursing homes (payroll-based journal staffing)as of June 2026
Staffing hours per resident day

Read how we handle every file on the data sources page.

Arc at Normal in Normal, IL · Inspections page 4 · ElderCareCosts