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Nursing Homes · Medicare certified

Arc at Normal

509 North Adelaide · Normal, IL 61761 · 141 certified beds

(309) 452-7468

NPI 1467142174 (opens in a new tab)

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About Arc at Normal

Arc at Normal is a nursing home in Normal, Illinois. Its capacity is 141 beds, above the MC Lean County median of 115 for nursing homes. It is run by a for-profit operator and is part of Arcadia Care. It is Medicare certified. Its public inspection record shows 73 citations, the most recent on May 14, 2026. CMS also lists 5 fines or payment denials against it. Nurse staffing averages 2.76 hours per resident per day. It is one of 3 nursing homes listed in Normal. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

1.0

Staffing

1.0

Quality measures

2.0

CMS Care Compare, October 2026.

Inspection history (73)

Records from December 2022 to May 2026.

  • May 14, 2026

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 19, 2026.

  • March 30, 2026

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 13, 2026.

  • February 5, 2026

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 23, 2026.

  • February 5, 2026

    Tag F0697

    Provide safe, appropriate pain management for a resident who requires such services.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 23, 2026.

  • February 5, 2026

    Tag F0550

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 23, 2026.

  • February 5, 2026

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 23, 2026.

  • February 5, 2026

    Tag F0602

    Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 23, 2026.

  • December 9, 2025

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 19, 2025.

  • September 21, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 29, 2025.

  • September 21, 2025

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 29, 2025.

  • September 5, 2025

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 14, 2025.

  • September 5, 2025

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.

  • September 5, 2025

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.

  • June 25, 2025

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 26, 2025.

  • June 13, 2025

    Tag F0697

    Provide safe, appropriate pain management for a resident who requires such services.

    Severity G: isolated, actual harm. Corrected June 14, 2025.

  • June 13, 2025

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G: isolated, actual harm. Corrected June 14, 2025.

  • May 27, 2025

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 3, 2025.

  • May 27, 2025

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 3, 2025.

  • May 20, 2025

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 2, 2025.

  • May 20, 2025

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G: isolated, actual harm. Corrected May 23, 2025.

See the source data on data.cms.gov (opens in a new tab)

Penalties (5)

Total fines: $62,192

  • May 12, 2025 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting June 14, 2025, lasting 12 days (triggered by inspection on May 12, 2025).

  • May 12, 2025 · Fine

    CMS recorded a civil money penalty of $54,587 against this nursing home on May 12, 2025.

  • February 21, 2025 · Fine

    CMS recorded a civil money penalty of $51,701 against this nursing home on February 21, 2025.

  • February 21, 2025 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting March 21, 2025, lasting 10 days (triggered by inspection on February 21, 2025).

  • November 11, 2023 · Fine

    CMS recorded a civil money penalty of $10,491 against this nursing home on November 11, 2023.

See the source data on data.cms.gov (opens in a new tab)

Staffing

2.76 nurse hours per resident per day in Q2 2026, down from 2.86 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Arcadia Care, a chain of 25 nursing homes.

Average CMS star ratings across the chain: 1.7 overall, 1.8 for health inspections, 1.3 for staffing, 3.4 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Illinois.

Nursing Homes

Illinois median$8,304/mo

Nearby alternatives

Other licensed providers in Normal.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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Arc at Normal in Normal, IL · ElderCareCosts