Nursing Homes · Normal, IL
Nursing Homes · Medicare certified
Arc at Normal
509 North Adelaide · Normal, IL 61761 · 141 certified beds
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About Arc at Normal
Arc at Normal is a nursing home in Normal, Illinois. Its capacity is 141 beds, above the MC Lean County median of 115 for nursing homes. It is run by a for-profit operator and is part of Arcadia Care. It is Medicare certified. Its public inspection record shows 73 citations, the most recent on May 14, 2026. CMS also lists 5 fines or payment denials against it. Nurse staffing averages 2.76 hours per resident per day. It is one of 3 nursing homes listed in Normal. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
1.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (73)
Records from December 2022 to May 2026.
November 11, 2023
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 16, 2023.
November 11, 2023
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 16, 2023.
November 11, 2023
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 16, 2023.
August 14, 2023
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 25, 2023.
August 10, 2023
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2023.
August 10, 2023
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 29, 2023.
August 10, 2023
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2023.
August 10, 2023
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2023.
August 10, 2023
Tag F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2023.
August 10, 2023
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2023.
August 2, 2023
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 10, 2023.
July 21, 2023
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 10, 2023.
July 21, 2023
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 10, 2023.
July 21, 2023
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 10, 2023.
July 21, 2023
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 29, 2023.
June 28, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected July 13, 2023.
December 15, 2022
Tag F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 18, 2023.
December 15, 2022
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 3, 2023.
December 15, 2022
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 3, 2023.
December 15, 2022
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 18, 2023.
Penalties (5)
Total fines: $62,192
May 12, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting June 14, 2025, lasting 12 days (triggered by inspection on May 12, 2025).
May 12, 2025 · Fine
CMS recorded a civil money penalty of $54,587 against this nursing home on May 12, 2025.
February 21, 2025 · Fine
CMS recorded a civil money penalty of $51,701 against this nursing home on February 21, 2025.
February 21, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting March 21, 2025, lasting 10 days (triggered by inspection on February 21, 2025).
November 11, 2023 · Fine
CMS recorded a civil money penalty of $10,491 against this nursing home on November 11, 2023.
Staffing
2.76 nurse hours per resident per day in Q2 2026, down from 2.86 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Arcadia Care, a chain of 25 nursing homes.
Average CMS star ratings across the chain: 1.7 overall, 1.8 for health inspections, 1.3 for staffing, 3.4 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Illinois.
Nearby alternatives
Other licensed providers in Normal.
Nursing Homes · Normal, IL
Mclean County Nursing Home
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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