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Nursing Homes · Medicare certified

Arc at Normal

509 North Adelaide · Normal, IL 61761 · 141 certified beds

(309) 452-7468

NPI 1467142174 (opens in a new tab)

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About Arc at Normal

Arc at Normal is a nursing home in Normal, Illinois. Its capacity is 141 beds, above the MC Lean County median of 115 for nursing homes. It is run by a for-profit operator and is part of Arcadia Care. It is Medicare certified. Its public inspection record shows 73 citations, the most recent on May 14, 2026. CMS also lists 5 fines or payment denials against it. Nurse staffing averages 2.76 hours per resident per day. It is one of 3 nursing homes listed in Normal. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

1.0

Staffing

1.0

Quality measures

2.0

CMS Care Compare, October 2026.

Inspection history (73)

Records from December 2022 to May 2026.

  • May 12, 2025

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 15, 2025.

  • February 21, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G: isolated, actual harm. Corrected March 10, 2025.

  • February 21, 2025

    Tag F0801

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 12, 2025.

  • February 21, 2025

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 7, 2025.

  • February 21, 2025

    Tag F0690

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 10, 2025.

  • February 21, 2025

    Tag F0700

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 24, 2025.

  • February 21, 2025

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 25, 2025.

  • December 12, 2024

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2024.

  • June 27, 2024

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G: isolated, actual harm. Corrected July 8, 2024.

  • June 27, 2024

    Tag F0740

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2024.

  • April 30, 2024

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 6, 2024.

  • February 1, 2024

    Tag F0686

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 8, 2024.

  • January 25, 2024

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2024.

  • January 25, 2024

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 30, 2024.

  • January 25, 2024

    Tag F0690

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2024.

  • January 25, 2024

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2024.

  • January 25, 2024

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 30, 2024.

  • January 25, 2024

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2024.

  • January 25, 2024

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2024.

  • November 11, 2023

    Tag F0694

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity G: isolated, actual harm. Corrected November 16, 2023.

See the source data on data.cms.gov (opens in a new tab)

Penalties (5)

Total fines: $62,192

  • May 12, 2025 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting June 14, 2025, lasting 12 days (triggered by inspection on May 12, 2025).

  • May 12, 2025 · Fine

    CMS recorded a civil money penalty of $54,587 against this nursing home on May 12, 2025.

  • February 21, 2025 · Fine

    CMS recorded a civil money penalty of $51,701 against this nursing home on February 21, 2025.

  • February 21, 2025 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting March 21, 2025, lasting 10 days (triggered by inspection on February 21, 2025).

  • November 11, 2023 · Fine

    CMS recorded a civil money penalty of $10,491 against this nursing home on November 11, 2023.

See the source data on data.cms.gov (opens in a new tab)

Staffing

2.76 nurse hours per resident per day in Q2 2026, down from 2.86 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Arcadia Care, a chain of 25 nursing homes.

Average CMS star ratings across the chain: 1.7 overall, 1.8 for health inspections, 1.3 for staffing, 3.4 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Illinois.

Nursing Homes

Illinois median$8,304/mo

Nearby alternatives

Other licensed providers in Normal.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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