Nursing Homes · Charles Town, WV
Nursing Homes · Medicare certified
Willow Tree Healthcare Center
1263 South George Street · Charles Town, WV 25414 · 104 certified beds
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About Willow Tree Healthcare Center
Willow Tree Healthcare Center is a nursing home in Charles Town, West Virginia. Its capacity is 104 beds, above the West Virginia median of 89 for nursing homes. It is run by a for-profit operator and is part of Communicare Health. It is Medicare certified. Its public inspection record shows 54 citations, the most recent on October 30, 2025. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.59 hours per resident per day. It is one of 2 nursing homes listed in Charles Town. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
4.0Staffing
3.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (54)
Records from March 2022 to October 2025.
May 3, 2023
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 16, 2023.
May 3, 2023
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 16, 2023.
March 2, 2022
Tag F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 31, 2022.
March 2, 2022
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 31, 2022.
March 2, 2022
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 31, 2022.
March 2, 2022
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 31, 2022.
March 2, 2022
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 31, 2022.
March 2, 2022
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 31, 2022.
March 2, 2022
Tag F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 31, 2022.
March 2, 2022
Tag F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 31, 2022.
March 2, 2022
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 31, 2022.
March 2, 2022
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 31, 2022.
March 2, 2022
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 31, 2022.
March 2, 2022
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 31, 2022.
Penalties (1)
Total fines: $8,018
May 22, 2024 · Fine
CMS recorded a civil money penalty of $8,018 against this nursing home on May 22, 2024.
Staffing
3.59 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Communicare Health, a chain of 109 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.6 for staffing, 4.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in West Virginia.
Nearby alternatives
Other licensed providers in Charles Town.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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