Nursing Homes · Lubbock, TX
Nursing Homes · Medicare certified
The Plaza at Lubbock
4910 Emory · Lubbock, TX 79416 · 132 certified beds
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About The Plaza at Lubbock
The Plaza at Lubbock is a nursing home in Lubbock, Texas. Its capacity is 132 beds, above the Lubbock County median of 120 for nursing homes. It is run by a nonprofit operator and is part of Stonegate Senior Living. It is Medicare certified. Its public inspection record shows 40 citations, the most recent on January 8, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 3.33 hours per resident per day. It is one of 14 nursing homes listed in Lubbock. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
2.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (40)
Records from August 2023 to January 2026.
September 5, 2024
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity J: isolated, immediate jeopardy. Corrected September 4, 2024.
September 5, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J: isolated, immediate jeopardy. Corrected September 4, 2024.
September 5, 2024
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 19, 2024.
September 5, 2024
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 19, 2024.
April 24, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 13, 2024.
April 24, 2024
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 13, 2024.
April 24, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 13, 2024.
November 10, 2023
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 17, 2023.
September 29, 2023
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 13, 2023.
August 24, 2023
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 6, 2023.
August 24, 2023
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 6, 2023.
August 24, 2023
Tag F0814Dispose of garbage and refuse properly.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 6, 2023.
August 24, 2023
Tag F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 6, 2023.
August 24, 2023
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected October 6, 2023.
August 24, 2023
Tag F0908Keep all essential equipment working safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 6, 2023.
August 24, 2023
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 6, 2023.
August 24, 2023
Tag F0552Ensure that residents are fully informed and understand their health status, care and treatments.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 6, 2023.
August 24, 2023
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected October 6, 2023.
August 24, 2023
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 6, 2023.
August 24, 2023
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 6, 2023.
Penalties (4)
Total fines: $38,594
January 24, 2025 · Fine
CMS recorded a civil money penalty of $16,149 against this nursing home on January 24, 2025.
January 24, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting February 25, 2025, lasting 3 days (triggered by inspection on January 24, 2025).
October 11, 2024 · Fine
CMS recorded a civil money penalty of $8,824 against this nursing home on October 11, 2024.
September 5, 2024 · Fine
CMS recorded a civil money penalty of $13,621 against this nursing home on September 5, 2024.
Staffing
3.33 nurse hours per resident per day in Q2 2026, up from 3.05 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Part of Stonegate Senior Living, a chain of 24 nursing homes.
Average CMS star ratings across the chain: 2.5 overall, 2.4 for health inspections, 2.4 for staffing, 4.0 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
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