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Nursing Homes · Medicare certified

The Plaza at Lubbock

4910 Emory · Lubbock, TX 79416 · 132 certified beds

(806) 740-0800

NPI 1063461994 (opens in a new tab)

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About The Plaza at Lubbock

The Plaza at Lubbock is a nursing home in Lubbock, Texas. Its capacity is 132 beds, above the Lubbock County median of 120 for nursing homes. It is run by a nonprofit operator and is part of Stonegate Senior Living. It is Medicare certified. Its public inspection record shows 40 citations, the most recent on January 8, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 3.33 hours per resident per day. It is one of 14 nursing homes listed in Lubbock. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

3.0

Staffing

2.0

Quality measures

5.0

CMS Care Compare, October 2026.

Inspection history (40)

Records from August 2023 to January 2026.

  • January 8, 2026

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 9, 2026.

  • January 8, 2026

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 9, 2026.

  • January 8, 2026

    Tag F0805

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 9, 2026.

  • January 8, 2026

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 9, 2026.

  • January 8, 2026

    Tag F0645

    PASARR screening for Mental disorders or Intellectual Disabilities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 9, 2026.

  • January 8, 2026

    Tag F0804

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 9, 2026.

  • January 24, 2025

    Tag F0678

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity J: isolated, immediate jeopardy. Corrected February 28, 2025.

  • December 4, 2024

    Tag F0760

    Ensure that residents are free from significant medication errors.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.

  • December 4, 2024

    Tag F0580

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.

  • October 17, 2024

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G: isolated, actual harm. Corrected November 6, 2024.

  • October 17, 2024

    Tag F0602

    Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 6, 2024.

  • October 11, 2024

    Tag F0686

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.

  • October 11, 2024

    Tag F0585

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.

  • October 11, 2024

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.

  • October 11, 2024

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.

  • October 11, 2024

    Tag F0583

    Keep residents' personal and medical records private and confidential.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.

  • October 11, 2024

    Tag F0679

    Provide activities to meet all resident's needs.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.

  • October 11, 2024

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.

  • September 5, 2024

    Tag F0771

    Ensure laboratory services, blood blanks and transfusion services provided on-site meet requirements for certified laboratories.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 19, 2024.

  • September 5, 2024

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 19, 2024.

See the source data on data.cms.gov (opens in a new tab)

Penalties (4)

Total fines: $38,594

  • January 24, 2025 · Fine

    CMS recorded a civil money penalty of $16,149 against this nursing home on January 24, 2025.

  • January 24, 2025 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting February 25, 2025, lasting 3 days (triggered by inspection on January 24, 2025).

  • October 11, 2024 · Fine

    CMS recorded a civil money penalty of $8,824 against this nursing home on October 11, 2024.

  • September 5, 2024 · Fine

    CMS recorded a civil money penalty of $13,621 against this nursing home on September 5, 2024.

See the source data on data.cms.gov (opens in a new tab)

Staffing

3.33 nurse hours per resident per day in Q2 2026, up from 3.05 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

Non profit

Part of Stonegate Senior Living, a chain of 24 nursing homes.

Average CMS star ratings across the chain: 2.5 overall, 2.4 for health inspections, 2.4 for staffing, 4.0 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Texas.

Nursing Homes

Texas median$5,627/mo

Nearby alternatives

Other licensed providers in Lubbock.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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The Plaza at Lubbock in Lubbock, TX · ElderCareCosts