Nursing Homes · Medicare certified
The Plaza at Lubbock
4910 Emory · Lubbock, TX 79416 · 132 certified beds
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About The Plaza at Lubbock
The Plaza at Lubbock is a nursing home in Lubbock, Texas. Its capacity is 132 beds, above the Lubbock County median of 120 for nursing homes. It is run by a nonprofit operator and is part of Stonegate Senior Living. It is Medicare certified. Its public inspection record shows 40 citations, the most recent on January 8, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 3.33 hours per resident per day. It is one of 14 nursing homes listed in Lubbock. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
2.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (40)
Records from August 2023 to January 2026.
January 8, 2026
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 9, 2026.
January 8, 2026
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 9, 2026.
January 8, 2026
Tag F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 9, 2026.
January 8, 2026
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 9, 2026.
January 8, 2026
Tag F0645PASARR screening for Mental disorders or Intellectual Disabilities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 9, 2026.
January 8, 2026
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 9, 2026.
January 24, 2025
Tag F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity J: isolated, immediate jeopardy. Corrected February 28, 2025.
December 4, 2024
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.
December 4, 2024
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.
October 17, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G: isolated, actual harm. Corrected November 6, 2024.
October 17, 2024
Tag F0602Protect each resident from the wrongful use of the resident's belongings or money.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 6, 2024.
October 11, 2024
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.
October 11, 2024
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.
October 11, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.
October 11, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.
October 11, 2024
Tag F0583Keep residents' personal and medical records private and confidential.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.
October 11, 2024
Tag F0679Provide activities to meet all resident's needs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.
October 11, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.
September 5, 2024
Tag F0771Ensure laboratory services, blood blanks and transfusion services provided on-site meet requirements for certified laboratories.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 19, 2024.
September 5, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 19, 2024.
Penalties (4)
Total fines: $38,594
January 24, 2025 · Fine
CMS recorded a civil money penalty of $16,149 against this nursing home on January 24, 2025.
January 24, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting February 25, 2025, lasting 3 days (triggered by inspection on January 24, 2025).
October 11, 2024 · Fine
CMS recorded a civil money penalty of $8,824 against this nursing home on October 11, 2024.
September 5, 2024 · Fine
CMS recorded a civil money penalty of $13,621 against this nursing home on September 5, 2024.
Staffing
3.33 nurse hours per resident per day in Q2 2026, up from 3.05 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Part of Stonegate Senior Living, a chain of 24 nursing homes.
Average CMS star ratings across the chain: 2.5 overall, 2.4 for health inspections, 2.4 for staffing, 4.0 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Lubbock.
Avir at Lubbock
Carillon INC
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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