Nursing Homes · Medicare certified
Carillon INC
1717 A Norfolk Ave · Lubbock, TX 79416 · 100 certified beds
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About Carillon INC
Carillon INC is a nursing home in Lubbock, Texas. Its capacity is 100 beds, below the Lubbock County median of 120 for nursing homes. It is run by a for-profit operator and is part of Life Care Services. It is Medicare certified. Its public inspection record shows 24 citations, the most recent on June 17, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 4.81 hours per resident per day. It is one of 14 nursing homes listed in Lubbock. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
4.0Staffing
4.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (24)
Records from February 2023 to June 2026.
June 17, 2026
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm.
June 17, 2026
Tag F0814Dispose of garbage and refuse properly.
Severity E: pattern, no actual harm, potential for more than minimal harm.
June 17, 2026
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E: pattern, no actual harm, potential for more than minimal harm.
June 17, 2026
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm.
June 17, 2026
Tag F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm.
June 17, 2026
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm.
June 17, 2026
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm.
April 25, 2025
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 9, 2025.
April 25, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 9, 2025.
April 25, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 9, 2025.
February 28, 2025
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 28, 2025.
February 28, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 28, 2025.
October 25, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 15, 2024.
October 25, 2024
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 15, 2024.
March 21, 2024
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 22, 2024.
March 21, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 22, 2024.
January 27, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 19, 2024.
January 27, 2024
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity K: pattern, immediate jeopardy. Corrected February 19, 2024.
January 27, 2024
Tag F0610Respond appropriately to all alleged violations.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 19, 2024.
February 9, 2023
Tag F0638Assure that each resident’s assessment is updated at least once every 3 months.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 6, 2023.
Penalties (1)
Total fines: $57,321
January 27, 2024 · Fine
CMS recorded a civil money penalty of $57,321 against this nursing home on January 27, 2024.
Staffing
4.81 nurse hours per resident per day in Q2 2026, up from 4.63 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Life Care Services, a chain of 43 nursing homes.
Average CMS star ratings across the chain: 4.2 overall, 3.7 for health inspections, 4.6 for staffing, 4.0 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Lubbock.
Avir at Lubbock
Crown Point Health Suites
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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