Hillcrest Post Acute
Cost data not yet available
Nursing Homes · Medicare certified
523 Hayes Lane · Petaluma, CA 94952 · 79 certified beds
License number not yet on file. We only publish license numbers we can source from an official registry.
NPI 1669188363. Look this up in the CMS NPPES registry (opens in a new tab)
Are you the operator? Claim this profile. Corrections are free, always.
Ridgeway Post Acute is a nursing home in Petaluma, California. Its reported capacity is 79 beds. Federal records list it as Medicare certified. It is recorded as a for-profit operator, part of Pacs Group. Our copy of the inspection record holds 56 citations, the newest dated 16 December 2025. Federal enforcement records add 3 fine or payment denial actions. Staffing reports put it at 4.10 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
CMS Care Compare · Source data August 2026
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
54
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
4.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
54
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
55
Records from July 2019 to December 2025.
September 27, 2024 · E
Citation F0755Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0755 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 27, 2024 · D
Citation F0806Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0806 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 27, 2024 · E
Citation F0689Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0689 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 27, 2024 · E
Citation F0814Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0814 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Dispose of garbage and refuse properly. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 27, 2024 · E
Citation F0550Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0550 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 13, 2024 · G
Citation F0658Federal surveyors cited this nursing home on 2024-08-13 under CMS tag F0658 (CMS scope/severity G: isolated, actual harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2024-09-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 13, 2024 · D
Citation F0880Federal surveyors cited this nursing home on 2024-08-13 under CMS tag F0880 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2024-09-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 13, 2024 · G
Citation F0552Federal surveyors cited this nursing home on 2024-08-13 under CMS tag F0552 (CMS scope/severity G: isolated, actual harm) for Ensure that residents are fully informed and understand their health status, care and treatments. The deficiency was recorded as corrected on 2024-09-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 1, 2024 · E
Citation F0657Federal surveyors cited this nursing home on 2024-02-01 under CMS tag F0657 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. The deficiency was recorded as corrected on 2024-02-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 1, 2024 · E
Citation F0689Federal surveyors cited this nursing home on 2024-02-01 under CMS tag F0689 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2024-02-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 1, 2024 · E
Citation F0600Federal surveyors cited this nursing home on 2024-02-01 under CMS tag F0600 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. The deficiency was recorded as corrected on 2024-02-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 21, 2023 · D
Citation F0626Federal surveyors cited this nursing home on 2023-11-21 under CMS tag F0626 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. The deficiency was recorded as corrected on 2023-12-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 21, 2023 · D
Citation F0625Federal surveyors cited this nursing home on 2023-11-21 under CMS tag F0625 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. The deficiency was recorded as corrected on 2023-12-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 21, 2023 · D
Citation F0623Federal surveyors cited this nursing home on 2023-11-21 under CMS tag F0623 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. The deficiency was recorded as corrected on 2023-12-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 20, 2023 · D
Citation F0609Federal surveyors cited this nursing home on 2023-11-20 under CMS tag F0609 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. The deficiency was recorded as corrected on 2023-12-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 12, 2022 · E
Citation F0600Federal surveyors cited this nursing home on 2022-08-12 under CMS tag F0600 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. The deficiency was recorded as corrected on 2022-09-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 12, 2022 · E
Citation F0574Federal surveyors cited this nursing home on 2022-08-12 under CMS tag F0574 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for The resident has the right to receive notices in a format and a language he or she understands. The deficiency was recorded as corrected on 2022-09-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 12, 2022 · E
Citation F0610Federal surveyors cited this nursing home on 2022-08-12 under CMS tag F0610 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Respond appropriately to all alleged violations. The deficiency was recorded as corrected on 2022-09-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 12, 2022 · E
Citation F0689Federal surveyors cited this nursing home on 2022-08-12 under CMS tag F0689 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2022-09-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 12, 2022 · F
Citation F0812Federal surveyors cited this nursing home on 2022-08-12 under CMS tag F0812 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2022-09-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $32,280
April 16, 2025 · Fine
Citation FINE-131252CMS recorded a civil money penalty of $16,244 against this nursing home on 2025-04-16 (Fine ID: 131252). Source: CMS Care Compare Penalties (as of 2026-07-01).
August 13, 2024 · Fine
Citation FINE-130759CMS recorded a civil money penalty of $8,018 against this nursing home on 2024-08-13 (Fine ID: 130759). Source: CMS Care Compare Penalties (as of 2026-07-01).
August 13, 2024 · Fine
Citation FINE-130758CMS recorded a civil money penalty of $8,018 against this nursing home on 2024-08-13 (Fine ID: 130758). Source: CMS Care Compare Penalties (as of 2026-07-01).
Latest: 4.10 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.
For profit
CMS Care Compare chain: Pacs Group
Chain ID 690 · 274 facilities in chain (CMS)
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
A separate ownership filing names a different organization for this listing. We are not publishing that name while the two government records disagree.
Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.
Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 1, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Sep 1, 2026Ownership changed
The source now records ownership as "For profit - Limited Liability company".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Jul 24, 2026Ownership changed
The source now records ownership as "For profit - Limited Liability company".
Reported by CMS nursing homes (provider info)
Jul 24, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical CA range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · CA$12,167/moOther licensed providers in Petaluma, with their own public records.
Cost data not yet available
Cost data not yet available
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Request info and we'll pass it directly to Ridgeway Post Acute, or call them at 7077632457 if you'd rather talk now.
Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.
Read how we handle every file on the data sources page.