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Nursing Homes · Medicare certified

Hillcrest Post Acute

450 Hayes Lane · Petaluma, CA 94952 · 59 certified beds

(707) 778-8686

NPI 1861845836 (opens in a new tab)

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About Hillcrest Post Acute

Hillcrest Post Acute is a nursing home in Petaluma, California. Its capacity is 59 beds, below the Sonoma County median of 83 for nursing homes. It is run by a for-profit operator and is part of West Harbor Healthcare. It is Medicare certified. Its public inspection record shows 31 citations, the most recent on September 11, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 4.47 hours per resident per day. It is one of 5 nursing homes listed in Petaluma. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

5.0

Staffing

4.0

Quality measures

5.0

CMS Care Compare, October 2026.

Inspection history (31)

Records from March 2022 to September 2025.

  • March 4, 2022

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2022.

  • March 4, 2022

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2022.

  • March 4, 2022

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2022.

  • March 4, 2022

    Tag F0550

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 19, 2022.

  • March 4, 2022

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2022.

  • March 4, 2022

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 19, 2022.

  • March 4, 2022

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2022.

  • March 4, 2022

    Tag F0804

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 19, 2022.

  • March 4, 2022

    Tag F0757

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2022.

  • March 4, 2022

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 19, 2022.

  • March 4, 2022

    Tag F0554

    Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2022.

See the source data on data.cms.gov (opens in a new tab)

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

4.47 nurse hours per resident per day in Q2 2026, up from 4.16 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of West Harbor Healthcare, a chain of 9 nursing homes.

Average CMS star ratings across the chain: 3.4 overall, 3.2 for health inspections, 3.6 for staffing, 4.1 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in California.

Nursing Homes

California median$12,167/mo

Nearby alternatives

Other licensed providers in Petaluma.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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