Nursing Homes · Windham, CT
Nursing Homes · Medicare certified
Douglas Manor
103 North Road · Windham, CT 06280 · 90 certified beds
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About Douglas Manor
Douglas Manor is a nursing home in Windham, Connecticut. Its capacity is 90 beds, the same as the Northeastern CT County median for nursing homes. It is run by a for-profit operator and is part of Ryders Health Management. It is Medicare certified. Its public inspection record shows 57 citations, the most recent on April 8, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.64 hours per resident per day. It is one of 2 nursing homes listed in Windham. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
4.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (57)
Records from February 2020 to April 2026.
March 13, 2023
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0888Ensure staff are vaccinated for COVID-19.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
February 5, 2020
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 18, 2020.
February 5, 2020
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 18, 2020.
February 5, 2020
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 18, 2020.
February 5, 2020
Tag F0730Observe each nurse aide's job performance and give regular training.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected March 18, 2020.
February 5, 2020
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 18, 2020.
February 5, 2020
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 18, 2020.
Penalties (1)
Total fines: $8,278
October 15, 2025 · Fine
CMS recorded a civil money penalty of $8,278 against this nursing home on October 15, 2025.
Staffing
3.64 nurse hours per resident per day in Q2 2026, up from 3.59 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit - Limited Liability company
Part of Ryders Health Management, a chain of 7 nursing homes.
Average CMS star ratings across the chain: 1.9 overall, 1.6 for health inspections, 3.6 for staffing, 2.9 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Connecticut.
Nearby alternatives
Other licensed providers in Windham.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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