Nursing Homes · Windham, CT
Nursing Homes · Medicare certified
Douglas Manor
103 North Road · Windham, CT 06280 · 90 certified beds
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About Douglas Manor
Douglas Manor is a nursing home in Windham, Connecticut. Its capacity is 90 beds, the same as the Northeastern CT County median for nursing homes. It is run by a for-profit operator and is part of Ryders Health Management. It is Medicare certified. Its public inspection record shows 57 citations, the most recent on April 8, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.64 hours per resident per day. It is one of 2 nursing homes listed in Windham. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
4.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (57)
Records from February 2020 to April 2026.
April 22, 2025
Tag F0570Assure the security of all personal funds of residents deposited with the facility.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0791Provide or obtain dental services for each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 7, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 19, 2025.
April 7, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 19, 2025.
December 6, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 23, 2024.
July 30, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 10, 2024.
July 30, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 10, 2024.
March 13, 2023
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0641Ensure each resident receives an accurate assessment.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
March 13, 2023
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 24, 2023.
Penalties (1)
Total fines: $8,278
October 15, 2025 · Fine
CMS recorded a civil money penalty of $8,278 against this nursing home on October 15, 2025.
Staffing
3.64 nurse hours per resident per day in Q2 2026, up from 3.59 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit - Limited Liability company
Part of Ryders Health Management, a chain of 7 nursing homes.
Average CMS star ratings across the chain: 1.9 overall, 1.6 for health inspections, 3.6 for staffing, 2.9 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Connecticut.
Nearby alternatives
Other licensed providers in Windham.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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