Nursing Homes · Windham, CT
Nursing Homes · Medicare certified
Douglas Manor
103 North Road · Windham, CT 06280 · 90 certified beds
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About Douglas Manor
Douglas Manor is a nursing home in Windham, Connecticut. Its capacity is 90 beds, the same as the Northeastern CT County median for nursing homes. It is run by a for-profit operator and is part of Ryders Health Management. It is Medicare certified. Its public inspection record shows 57 citations, the most recent on April 8, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.64 hours per resident per day. It is one of 2 nursing homes listed in Windham. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
4.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (57)
Records from February 2020 to April 2026.
April 8, 2026
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 20, 2026.
April 8, 2026
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 20, 2026.
October 15, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected November 21, 2025.
October 15, 2025
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 21, 2025.
August 18, 2025
Tag F0645PASARR screening for Mental disorders or Intellectual Disabilities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 29, 2025.
August 18, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 29, 2025.
August 18, 2025
Tag F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 29, 2025.
April 22, 2025
Tag F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0565Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0567Honor the resident's right to manage his or her financial affairs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
April 22, 2025
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 28, 2025.
Penalties (1)
Total fines: $8,278
October 15, 2025 · Fine
CMS recorded a civil money penalty of $8,278 against this nursing home on October 15, 2025.
Staffing
3.64 nurse hours per resident per day in Q2 2026, up from 3.59 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit - Limited Liability company
Part of Ryders Health Management, a chain of 7 nursing homes.
Average CMS star ratings across the chain: 1.9 overall, 1.6 for health inspections, 3.6 for staffing, 2.9 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Connecticut.
Nearby alternatives
Other licensed providers in Windham.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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