Nursing Homes · Hackensack, NJ
Nursing Homes · Medicare certified
Complete Care at Prospect Heights LLC
336 Prospect Ave · Hackensack, NJ 07601 · 196 certified beds
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About Complete Care at Prospect Heights LLC
Complete Care at Prospect Heights LLC is a nursing home in Hackensack, New Jersey. Its capacity is 196 beds, above the Bergen County median of 128 for nursing homes. It is run by a for-profit operator and is part of Complete Care. It is Medicare certified. Its public inspection record shows 33 citations, the most recent on January 29, 2026. CMS also lists 6 fines or payment denials against it. Nurse staffing averages 2.79 hours per resident per day. It is one of 3 nursing homes listed in Hackensack. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
2.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (33)
Records from October 2022 to January 2026.
February 11, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 12, 2025.
September 27, 2024
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 7, 2024.
September 27, 2024
Tag F0732Post nurse staffing information every day.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected November 7, 2024.
September 27, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 7, 2024.
April 16, 2024
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity G: isolated, actual harm. Corrected May 8, 2024.
April 16, 2024
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.
April 16, 2024
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.
April 16, 2024
Tag F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.
April 16, 2024
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity G: isolated, actual harm. Corrected May 8, 2024.
February 15, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J: isolated, immediate jeopardy. Corrected December 11, 2023.
October 3, 2022
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
October 3, 2022
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 14, 2022.
October 3, 2022
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 1, 2022.
Penalties (6)
Total fines: $59,312
April 16, 2024 · Fine
CMS recorded a civil money penalty of $25,300 against this nursing home on April 16, 2024.
February 20, 2024 · Fine
CMS recorded a civil money penalty of $3,798 against this nursing home on February 20, 2024.
February 15, 2024 · Fine
CMS recorded a civil money penalty of $15,646 against this nursing home on February 15, 2024.
February 12, 2024 · Fine
CMS recorded a civil money penalty of $3,418 against this nursing home on February 12, 2024.
January 22, 2024 · Fine
CMS recorded a civil money penalty of $7,976 against this nursing home on January 22, 2024.
December 18, 2023 · Fine
CMS recorded a civil money penalty of $3,174 against this nursing home on December 18, 2023.
Staffing
2.79 nurse hours per resident per day in Q2 2026, down from 3.39 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Complete Care, a chain of 85 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.4 for staffing, 4.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in New Jersey.
Nearby alternatives
Other licensed providers in Hackensack.
Nursing Homes · Hackensack, NJ
Complete Care at Regent LLC
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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