Nursing Homes · Medicare certified
Complete Care at Regent LLC
50 Polifly Road · Hackensack, NJ 07601 · 180 certified beds
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About Complete Care at Regent LLC
Complete Care at Regent LLC is a nursing home in Hackensack, New Jersey. Its capacity is 180 beds, above the Bergen County median of 128 for nursing homes. It is run by a for-profit operator and is part of Complete Care. It is Medicare certified. Its public inspection record shows 25 citations, the most recent on February 3, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.30 hours per resident per day. It is one of 3 nursing homes listed in Hackensack. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
3.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (25)
Records from June 2022 to February 2025.
February 3, 2025
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 10, 2025.
February 3, 2025
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 10, 2025.
February 3, 2025
Tag F0919Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.
February 3, 2025
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 24, 2025.
February 3, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.
February 3, 2025
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 24, 2025.
February 3, 2025
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 24, 2025.
February 3, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.
February 3, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 24, 2025.
February 3, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.
February 3, 2025
Tag F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 10, 2025.
February 3, 2025
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.
February 3, 2025
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.
February 3, 2025
Tag F0732Post nurse staffing information every day.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.
February 3, 2025
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 24, 2025.
February 3, 2025
Tag F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 24, 2025.
February 3, 2025
Tag F0679Provide activities to meet all resident's needs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 10, 2025.
October 4, 2023
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 3, 2023.
October 2, 2023
Tag F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 3, 2023.
October 2, 2023
Tag F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 3, 2023.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
3.30 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Complete Care, a chain of 85 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.4 for staffing, 4.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in New Jersey.
Nearby alternatives
Other licensed providers in Hackensack.
Complete Care at Prospect Heights LLC
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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