Complete Care at Prospect Heights LLC

Certification

Medicare-certified.

Ratings

Inspection history (33)

Records from October 2022 to January 2026.

• January 29, 2026

  Tag F0757

  Ensure each resident’s drug regimen must be free from unnecessary drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0756

  Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0725

  Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0641

  Ensure each resident receives an accurate assessment.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0838

  Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0658

  Ensure services provided by the nursing facility meet professional standards of quality.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0732

  Post nurse staffing information every day.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0584

  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0657

  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0698

  Provide safe, appropriate dialysis care/services for a resident who requires such services.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0640

  Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0693

  Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0908

  Keep all essential equipment working safely.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0605

  Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• January 29, 2026

  Tag F0686

  Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 2, 2026.

• March 5, 2025

  Tag F0658

  Ensure services provided by the nursing facility meet professional standards of quality.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 6, 2025.

Penalties (6)

Total fines: $59,312

• April 16, 2024 · Fine

  CMS recorded a civil money penalty of $25,300 against this nursing home on April 16, 2024.

• February 20, 2024 · Fine

  CMS recorded a civil money penalty of $3,798 against this nursing home on February 20, 2024.

• February 15, 2024 · Fine

  CMS recorded a civil money penalty of $15,646 against this nursing home on February 15, 2024.

• February 12, 2024 · Fine

  CMS recorded a civil money penalty of $3,418 against this nursing home on February 12, 2024.

• January 22, 2024 · Fine

  CMS recorded a civil money penalty of $7,976 against this nursing home on January 22, 2024.

• December 18, 2023 · Fine

  CMS recorded a civil money penalty of $3,174 against this nursing home on December 18, 2023.

Staffing

2.79 nurse hours per resident per day in Q2 2026, down from 3.39 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit