Nursing Homes · Madison, WI
Nursing Homes · Medicare certified
Complete Care at Maple Grove LLC
3401 Maple Grove Dr. · Madison, WI 53719 · 184 certified beds
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About Complete Care at Maple Grove LLC
Complete Care at Maple Grove LLC is a nursing home in Madison, Wisconsin. Its capacity is 184 beds, above the Dane County median of 70 for nursing homes. It is run by a for-profit operator and is part of Complete Care. It is Medicare certified. Its public inspection record shows 70 citations, the most recent on July 29, 2025. CMS also lists 9 fines or payment denials against it. Nurse staffing averages 4.76 hours per resident per day. It is one of 8 nursing homes listed in Madison. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
4.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (70)
Records from February 2023 to July 2025.
May 2, 2024
Tag F0732Post nurse staffing information every day.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected May 24, 2024.
May 2, 2024
Tag F0645PASARR screening for Mental disorders or Intellectual Disabilities.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 24, 2024.
May 2, 2024
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2024.
May 2, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2024.
May 2, 2024
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2024.
April 10, 2024
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.
April 10, 2024
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.
April 10, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.
April 10, 2024
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.
April 10, 2024
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.
April 10, 2024
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.
January 8, 2024
Tag F0919Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 17, 2024.
January 8, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected February 16, 2024.
December 4, 2023
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 22, 2023.
December 4, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J: isolated, immediate jeopardy. Corrected February 16, 2024.
December 4, 2023
Tag F0610Respond appropriately to all alleged violations.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 22, 2023.
October 9, 2023
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 23, 2023.
October 9, 2023
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 2, 2023.
October 9, 2023
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 23, 2023.
February 27, 2023
Tag F0811Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 27, 2023.
Penalties (9)
Total fines: $153,657
May 5, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting June 3, 2025, lasting 21 days (triggered by inspection on May 5, 2025).
May 5, 2025 · Fine
CMS recorded a civil money penalty of $58,354 against this nursing home on May 5, 2025.
March 28, 2025 · Fine
CMS recorded a civil money penalty of $34,356 against this nursing home on March 28, 2025.
October 21, 2024 · Fine
CMS recorded a civil money penalty of $12,048 against this nursing home on October 21, 2024.
October 21, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting November 15, 2024, lasting 8 days (triggered by inspection on October 21, 2024).
September 12, 2024 · Fine
CMS recorded a civil money penalty of $15,642 against this nursing home on September 12, 2024.
December 4, 2023 · Fine
CMS recorded a civil money penalty of $15,239 against this nursing home on December 4, 2023.
December 4, 2023 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting December 30, 2023, lasting 48 days (triggered by inspection on December 4, 2023).
December 4, 2023 · Fine
CMS recorded a civil money penalty of $18,018 against this nursing home on December 4, 2023.
Staffing
4.76 nurse hours per resident per day in Q2 2026, down from 4.93 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Complete Care, a chain of 85 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.4 for staffing, 4.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Wisconsin.
Nearby alternatives
Other licensed providers in Madison.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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