Nursing Homes · Madison, WI
Nursing Homes · Medicare certified
Complete Care at Maple Grove LLC
3401 Maple Grove Dr. · Madison, WI 53719 · 184 certified beds
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About Complete Care at Maple Grove LLC
Complete Care at Maple Grove LLC is a nursing home in Madison, Wisconsin. Its capacity is 184 beds, above the Dane County median of 70 for nursing homes. It is run by a for-profit operator and is part of Complete Care. It is Medicare certified. Its public inspection record shows 70 citations, the most recent on July 29, 2025. CMS also lists 9 fines or payment denials against it. Nurse staffing averages 4.76 hours per resident per day. It is one of 8 nursing homes listed in Madison. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
4.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (70)
Records from February 2023 to July 2025.
July 29, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 12, 2025.
May 5, 2025
Tag F0554Allow residents to self-administer drugs if determined clinically appropriate.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 9, 2025.
May 5, 2025
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 9, 2025.
May 5, 2025
Tag F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 9, 2025.
May 5, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected June 9, 2025.
May 5, 2025
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 9, 2025.
May 5, 2025
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 9, 2025.
May 5, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 9, 2025.
May 5, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected June 9, 2025.
May 5, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 9, 2025.
May 5, 2025
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 9, 2025.
May 5, 2025
Tag F0660Plan the resident's discharge to meet the resident's goals and needs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 9, 2025.
May 5, 2025
Tag F0675Honor each resident's preferences, choices, values and beliefs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 9, 2025.
May 5, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 9, 2025.
March 28, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected April 26, 2025.
March 28, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 26, 2025.
March 28, 2025
Tag F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 26, 2025.
November 11, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 23, 2024.
November 11, 2024
Tag F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 23, 2024.
October 21, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected November 23, 2024.
Penalties (9)
Total fines: $153,657
May 5, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting June 3, 2025, lasting 21 days (triggered by inspection on May 5, 2025).
May 5, 2025 · Fine
CMS recorded a civil money penalty of $58,354 against this nursing home on May 5, 2025.
March 28, 2025 · Fine
CMS recorded a civil money penalty of $34,356 against this nursing home on March 28, 2025.
October 21, 2024 · Fine
CMS recorded a civil money penalty of $12,048 against this nursing home on October 21, 2024.
October 21, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting November 15, 2024, lasting 8 days (triggered by inspection on October 21, 2024).
September 12, 2024 · Fine
CMS recorded a civil money penalty of $15,642 against this nursing home on September 12, 2024.
December 4, 2023 · Fine
CMS recorded a civil money penalty of $15,239 against this nursing home on December 4, 2023.
December 4, 2023 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting December 30, 2023, lasting 48 days (triggered by inspection on December 4, 2023).
December 4, 2023 · Fine
CMS recorded a civil money penalty of $18,018 against this nursing home on December 4, 2023.
Staffing
4.76 nurse hours per resident per day in Q2 2026, down from 4.93 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Complete Care, a chain of 85 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.4 for staffing, 4.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Wisconsin.
Nearby alternatives
Other licensed providers in Madison.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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