Nursing Homes · Madison, WI
Nursing Homes · Medicare certified
Complete Care at Maple Grove LLC
3401 Maple Grove Dr. · Madison, WI 53719 · 184 certified beds
Are you the operator? Claim this profile.
About Complete Care at Maple Grove LLC
Complete Care at Maple Grove LLC is a nursing home in Madison, Wisconsin. Its capacity is 184 beds, above the Dane County median of 70 for nursing homes. It is run by a for-profit operator and is part of Complete Care. It is Medicare certified. Its public inspection record shows 70 citations, the most recent on July 29, 2025. CMS also lists 9 fines or payment denials against it. Nurse staffing averages 4.76 hours per resident per day. It is one of 8 nursing homes listed in Madison. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
4.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (70)
Records from February 2023 to July 2025.
October 21, 2024
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 15, 2024.
September 12, 2024
Tag F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 10, 2024.
September 12, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J: isolated, immediate jeopardy. Corrected October 10, 2024.
June 27, 2024
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 19, 2024.
June 27, 2024
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 19, 2024.
June 27, 2024
Tag F0687Provide appropriate foot care.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 19, 2024.
June 27, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 19, 2024.
June 27, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 19, 2024.
June 27, 2024
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 19, 2024.
June 27, 2024
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 19, 2024.
June 27, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 19, 2024.
May 2, 2024
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2024.
May 2, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 24, 2024.
May 2, 2024
Tag F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2024.
May 2, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 29, 2024.
May 2, 2024
Tag F0881Implement a program that monitors antibiotic use.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 24, 2024.
May 2, 2024
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2024.
May 2, 2024
Tag F0679Provide activities to meet all resident's needs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 24, 2024.
May 2, 2024
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2024.
May 2, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2024.
Penalties (9)
Total fines: $153,657
May 5, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting June 3, 2025, lasting 21 days (triggered by inspection on May 5, 2025).
May 5, 2025 · Fine
CMS recorded a civil money penalty of $58,354 against this nursing home on May 5, 2025.
March 28, 2025 · Fine
CMS recorded a civil money penalty of $34,356 against this nursing home on March 28, 2025.
October 21, 2024 · Fine
CMS recorded a civil money penalty of $12,048 against this nursing home on October 21, 2024.
October 21, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting November 15, 2024, lasting 8 days (triggered by inspection on October 21, 2024).
September 12, 2024 · Fine
CMS recorded a civil money penalty of $15,642 against this nursing home on September 12, 2024.
December 4, 2023 · Fine
CMS recorded a civil money penalty of $15,239 against this nursing home on December 4, 2023.
December 4, 2023 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting December 30, 2023, lasting 48 days (triggered by inspection on December 4, 2023).
December 4, 2023 · Fine
CMS recorded a civil money penalty of $18,018 against this nursing home on December 4, 2023.
Staffing
4.76 nurse hours per resident per day in Q2 2026, down from 4.93 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Complete Care, a chain of 85 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.4 for staffing, 4.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Wisconsin.
Nearby alternatives
Other licensed providers in Madison.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Advertisement
Check availability and pricing at Complete Care at Maple Grove LLC
We'll email you Complete Care at Maple Grove LLC and similar options nearby, with local costs. You can also ask them to contact you, or call (608) 845-1000.
Sponsored
Talk to an advisor at no cost