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Nursing Homes · Medicare certified

Complete Care at Harston Hall LLC

350 Haws Lane · Flourtown, PA 19031 · 120 certified beds

(215) 233-0700

NPI 1215518949 (opens in a new tab)

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About Complete Care at Harston Hall LLC

Complete Care at Harston Hall LLC is a nursing home in Flourtown, Pennsylvania. Its capacity is 120 beds, above the Montgomery County median of 119 for nursing homes. It is run by a for-profit operator and is part of Complete Care. It is Medicare certified. Its public inspection record shows 100 citations, the most recent on April 23, 2026. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.54 hours per resident per day. It is one of 2 nursing homes listed in Flourtown. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

3.0

Staffing

2.0

Quality measures

5.0

CMS Care Compare, October 2026.

Inspection history (100)

Records from June 2023 to April 2026.

  • April 23, 2026

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm.

  • April 23, 2026

    Tag F0697

    Provide safe, appropriate pain management for a resident who requires such services.

    Severity D: isolated, no actual harm, potential for more than minimal harm.

  • April 23, 2026

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm.

  • April 23, 2026

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm.

  • April 23, 2026

    Tag F0803

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm.

  • April 23, 2026

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm.

  • April 23, 2026

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm.

  • April 23, 2026

    Tag F0604

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D: isolated, no actual harm, potential for more than minimal harm.

  • April 23, 2026

    Tag F0791

    Provide or obtain dental services for each resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm.

  • January 20, 2026

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 6, 2026.

  • October 6, 2025

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm.

  • September 17, 2025

    Tag F0557

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 10, 2025.

  • September 17, 2025

    Tag F0610

    Respond appropriately to all alleged violations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 10, 2025.

  • April 25, 2025

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.

  • April 25, 2025

    Tag F0943

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.

  • April 25, 2025

    Tag F0804

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.

  • April 25, 2025

    Tag F0686

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.

  • April 25, 2025

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.

  • April 25, 2025

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.

  • April 25, 2025

    Tag F0908

    Keep all essential equipment working safely.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.

See the source data on data.cms.gov (opens in a new tab)

Penalties (2)

Total fines: $17,113

  • June 21, 2024 · Fine

    CMS recorded a civil money penalty of $8,557 against this nursing home on June 21, 2024.

  • June 21, 2024 · Fine

    CMS recorded a civil money penalty of $8,556 against this nursing home on June 21, 2024.

See the source data on data.cms.gov (opens in a new tab)

Staffing

3.54 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Complete Care, a chain of 85 nursing homes.

Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.4 for staffing, 4.6 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Pennsylvania.

Nursing Homes

Pennsylvania median$11,954/mo

Nearby alternatives

Other licensed providers in Flourtown.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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Complete Care at Harston Hall LLC in Flourtown, PA · ElderCareCosts