Nursing Homes · Flourtown, PA
Nursing Homes · Medicare certified
Complete Care at Harston Hall LLC
350 Haws Lane · Flourtown, PA 19031 · 120 certified beds
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About Complete Care at Harston Hall LLC
Complete Care at Harston Hall LLC is a nursing home in Flourtown, Pennsylvania. Its capacity is 120 beds, above the Montgomery County median of 119 for nursing homes. It is run by a for-profit operator and is part of Complete Care. It is Medicare certified. Its public inspection record shows 100 citations, the most recent on April 23, 2026. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.54 hours per resident per day. It is one of 2 nursing homes listed in Flourtown. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
2.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (100)
Records from June 2023 to April 2026.
August 15, 2024
Tag F0583Keep residents' personal and medical records private and confidential.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 20, 2024.
August 15, 2024
Tag F0602Protect each resident from the wrongful use of the resident's belongings or money.
Severity K: pattern, immediate jeopardy. Corrected August 1, 2024.
August 15, 2024
Tag F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 20, 2024.
August 15, 2024
Tag F0576Ensure residents have reasonable access to and privacy in their use of communication methods.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 20, 2024.
June 21, 2024
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0732Post nurse staffing information every day.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0554Allow residents to self-administer drugs if determined clinically appropriate.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0685Assist a resident in gaining access to vision and hearing services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0565Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0679Provide activities to meet all resident's needs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
June 21, 2024
Tag F0730Observe each nurse aide's job performance and give regular training.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
Penalties (2)
Total fines: $17,113
June 21, 2024 · Fine
CMS recorded a civil money penalty of $8,557 against this nursing home on June 21, 2024.
June 21, 2024 · Fine
CMS recorded a civil money penalty of $8,556 against this nursing home on June 21, 2024.
Staffing
3.54 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Complete Care, a chain of 85 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.4 for staffing, 4.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Pennsylvania.
Nearby alternatives
Other licensed providers in Flourtown.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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