Nursing Homes · Flourtown, PA
Nursing Homes · Medicare certified
Complete Care at Harston Hall LLC
350 Haws Lane · Flourtown, PA 19031 · 120 certified beds
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About Complete Care at Harston Hall LLC
Complete Care at Harston Hall LLC is a nursing home in Flourtown, Pennsylvania. Its capacity is 120 beds, above the Montgomery County median of 119 for nursing homes. It is run by a for-profit operator and is part of Complete Care. It is Medicare certified. Its public inspection record shows 100 citations, the most recent on April 23, 2026. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.54 hours per resident per day. It is one of 2 nursing homes listed in Flourtown. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
2.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (100)
Records from June 2023 to April 2026.
April 25, 2025
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0602Protect each resident from the wrongful use of the resident's belongings or money.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
April 25, 2025
Tag F0730Observe each nurse aide's job performance and give regular training.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 23, 2025.
January 21, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 10, 2025.
November 5, 2024
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected November 24, 2024.
August 15, 2024
Tag F0895Have a Compliance and Ethics Program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 20, 2024.
August 15, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity J: isolated, immediate jeopardy. Corrected August 1, 2024.
Penalties (2)
Total fines: $17,113
June 21, 2024 · Fine
CMS recorded a civil money penalty of $8,557 against this nursing home on June 21, 2024.
June 21, 2024 · Fine
CMS recorded a civil money penalty of $8,556 against this nursing home on June 21, 2024.
Staffing
3.54 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Complete Care, a chain of 85 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.4 for staffing, 4.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Pennsylvania.
Nearby alternatives
Other licensed providers in Flourtown.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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