NHC Healthcare, West Plains
Cost data not yet available
Nursing Homes · Medicare certified
1410 North Kentucky Avenue · West Plains, MO 65775 · 120 certified beds
License number not yet on file. We only publish license numbers we can source from an official registry.
NPI 1306847108. Look this up in the CMS NPPES registry (opens in a new tab)
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Brooke Haven Healthcare is a nursing home in West Plains, Missouri. Its reported capacity is 120 beds. It is recorded as a nonprofit operator, part of Willow Health Care INC. Federal records list it as Medicare certified. Our copy of the inspection record holds 30 citations, the newest dated 3 March 2026. Federal enforcement records add 1 fine or payment denial action. Staffing reports put it at 3.89 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
CMS Care Compare · Source data August 2026
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
25
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
26
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
23
Records from June 2023 to March 2026.
March 3, 2026 · D
Citation F0880Federal surveyors cited this nursing home on 2026-03-03 under CMS tag F0880 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2026-04-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 3, 2026 · D
Citation F0695Federal surveyors cited this nursing home on 2026-03-03 under CMS tag F0695 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide safe and appropriate respiratory care for a resident when needed. The deficiency was recorded as corrected on 2026-04-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 3, 2026 · D
Citation F0569Federal surveyors cited this nursing home on 2026-03-03 under CMS tag F0569 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. The deficiency was recorded as corrected on 2026-04-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 3, 2026 · D
Citation F0645Federal surveyors cited this nursing home on 2026-03-03 under CMS tag F0645 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for PASARR screening for Mental disorders or Intellectual Disabilities. The deficiency was recorded as corrected on 2026-04-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 3, 2026 · D
Citation F0759Federal surveyors cited this nursing home on 2026-03-03 under CMS tag F0759 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure medication error rates are not 5 percent or greater. The deficiency was recorded as corrected on 2026-04-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 3, 2026 · D
Citation F0686Federal surveyors cited this nursing home on 2026-03-03 under CMS tag F0686 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate pressure ulcer care and prevent new ulcers from developing. The deficiency was recorded as corrected on 2026-04-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 3, 2026 · D
Citation F0550Federal surveyors cited this nursing home on 2026-03-03 under CMS tag F0550 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. The deficiency was recorded as corrected on 2026-04-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 6, 2024 · D
Citation F0732Federal surveyors cited this nursing home on 2024-12-06 under CMS tag F0732 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Post nurse staffing information every day. The deficiency was recorded as corrected on 2025-01-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 6, 2024 · D
Citation F0758Federal surveyors cited this nursing home on 2024-12-06 under CMS tag F0758 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l…. The deficiency was recorded as corrected on 2025-01-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 6, 2024 · D
Citation F0695Federal surveyors cited this nursing home on 2024-12-06 under CMS tag F0695 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide safe and appropriate respiratory care for a resident when needed. The deficiency was recorded as corrected on 2025-01-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 6, 2024 · D
Citation F0699Federal surveyors cited this nursing home on 2024-12-06 under CMS tag F0699 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide care or services that was trauma informed and/or culturally competent. The deficiency was recorded as corrected on 2025-01-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 6, 2024 · G
Citation F0689Federal surveyors cited this nursing home on 2024-12-06 under CMS tag F0689 (CMS scope/severity G: isolated, actual harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2025-01-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 6, 2024 · D
Citation F0761Federal surveyors cited this nursing home on 2024-12-06 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2025-01-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 6, 2024 · D
Citation F0658Federal surveyors cited this nursing home on 2024-12-06 under CMS tag F0658 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2025-01-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 6, 2024 · D
Citation F0814Federal surveyors cited this nursing home on 2024-12-06 under CMS tag F0814 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Dispose of garbage and refuse properly. The deficiency was recorded as corrected on 2025-01-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 6, 2024 · D
Citation F0880Federal surveyors cited this nursing home on 2024-12-06 under CMS tag F0880 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2025-01-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 6, 2024 · D
Citation F0881Federal surveyors cited this nursing home on 2024-12-06 under CMS tag F0881 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Implement a program that monitors antibiotic use. The deficiency was recorded as corrected on 2025-01-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 6, 2024 · D
Citation F0690Federal surveyors cited this nursing home on 2024-12-06 under CMS tag F0690 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. The deficiency was recorded as corrected on 2025-01-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 6, 2024 · D
Citation F0661Federal surveyors cited this nursing home on 2024-12-06 under CMS tag F0661 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. The deficiency was recorded as corrected on 2025-01-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 6, 2024 · D
Citation F0755Federal surveyors cited this nursing home on 2024-12-06 under CMS tag F0755 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. The deficiency was recorded as corrected on 2025-01-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $10,033
December 6, 2024 · Fine
Citation FINE-90718CMS recorded a civil money penalty of $10,033 against this nursing home on 2024-12-06 (Fine ID: 90718). Source: CMS Care Compare Penalties (as of 2026-07-01).
Latest: 3.89 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
Most recent period is higher than 2025Q4 (+0.07 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.
Non profit - Corporation
Parent organization: Willow Health Care INC
parent · PAC 2062401466
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit - Corporation".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Jul 24, 2026Ownership changed
The source now records ownership as "Non profit - Corporation".
Reported by CMS nursing homes (provider info)
Jul 24, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Jul 23, 2026First appeared in our data
This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.
Reported by CMS nursing homes (provider info)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical MO range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · MO$6,741/moOther licensed providers in West Plains, with their own public records.
Cost data not yet available
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
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