Nursing Homes · Medicare certified
Brooke Haven Healthcare
1410 North Kentucky Avenue · West Plains, MO 65775 · 120 certified beds
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About Brooke Haven Healthcare
Brooke Haven Healthcare is a nursing home in West Plains, Missouri. Its capacity is 120 beds, above the Howell County median of 114 for nursing homes. It is run by a nonprofit operator and is part of Willow Health Care INC. It is Medicare certified. Its public inspection record shows 30 citations, the most recent on March 3, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.85 hours per resident per day. It is one of 3 nursing homes listed in West Plains. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
4.0Staffing
2.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (30)
Records from June 2023 to March 2026.
March 3, 2026
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 3, 2026
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 3, 2026
Tag F0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 3, 2026
Tag F0645PASARR screening for Mental disorders or Intellectual Disabilities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 3, 2026
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 3, 2026
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 3, 2026
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
December 6, 2024
Tag F0732Post nurse staffing information every day.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
December 6, 2024
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
December 6, 2024
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
December 6, 2024
Tag F0699Provide care or services that was trauma informed and/or culturally competent.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
December 6, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected January 15, 2025.
December 6, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
December 6, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
December 6, 2024
Tag F0814Dispose of garbage and refuse properly.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
December 6, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
December 6, 2024
Tag F0881Implement a program that monitors antibiotic use.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
December 6, 2024
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
December 6, 2024
Tag F0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
December 6, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
Penalties (1)
Total fines: $10,033
December 6, 2024 · Fine
CMS recorded a civil money penalty of $10,033 against this nursing home on December 6, 2024.
Staffing
3.85 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit - Corporation
- Parent company: Willow Health Care INC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Missouri.
Nearby alternatives
Other licensed providers in West Plains.
West Vue Nursing and Rehabilitation Center
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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