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Nursing Homes · Medicare certified

Brooke Haven Healthcare

1410 North Kentucky Avenue · West Plains, MO 65775 · 120 certified beds

(417) 256-7975

NPI 1306847108 (opens in a new tab)

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About Brooke Haven Healthcare

Brooke Haven Healthcare is a nursing home in West Plains, Missouri. Its capacity is 120 beds, above the Howell County median of 114 for nursing homes. It is run by a nonprofit operator and is part of Willow Health Care INC. It is Medicare certified. Its public inspection record shows 30 citations, the most recent on March 3, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.85 hours per resident per day. It is one of 3 nursing homes listed in West Plains. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

4.0

Staffing

2.0

Quality measures

3.0

CMS Care Compare, October 2026.

Inspection history (30)

Records from June 2023 to March 2026.

  • December 6, 2024

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.

  • December 6, 2024

    Tag F0570

    Assure the security of all personal funds of residents deposited with the facility.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.

  • March 1, 2024

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 9, 2024.

  • July 12, 2023

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 26, 2023.

  • July 6, 2023

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 20, 2023.

  • July 6, 2023

    Tag F0883

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 20, 2023.

  • July 6, 2023

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2023.

  • July 6, 2023

    Tag F0658

    Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2023.

  • July 6, 2023

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 20, 2023.

  • June 6, 2023

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 17, 2023.

See the source data on data.cms.gov (opens in a new tab)

Penalties (1)

Total fines: $10,033

  • December 6, 2024 · Fine

    CMS recorded a civil money penalty of $10,033 against this nursing home on December 6, 2024.

See the source data on data.cms.gov (opens in a new tab)

Staffing

3.85 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

Non profit - Corporation

  • Parent company: Willow Health Care INC

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Missouri.

Nursing Homes

Missouri median$6,741/mo

Nearby alternatives

Other licensed providers in West Plains.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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