NHC Healthcare, West Plains

Certification

Medicare-certified.

Ratings

Inspection history (13)

Records from February 2022 to February 2025.

• February 7, 2025

  Tag F0690

  Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 21, 2025.

• February 7, 2025

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 21, 2025.

• February 7, 2025

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 21, 2025.

• February 7, 2025

  Tag F0689

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 21, 2025.

• February 7, 2025

  Tag F0698

  Provide safe, appropriate dialysis care/services for a resident who requires such services.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 21, 2025.

• February 18, 2022

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 4, 2022.

• February 18, 2022

  Tag F0625

  Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 4, 2022.

• February 18, 2022

  Tag F0700

  Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 4, 2022.

• February 18, 2022

  Tag F0760

  Ensure that residents are free from significant medication errors.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 4, 2022.

• February 18, 2022

  Tag F0759

  Ensure medication error rates are not 5 percent or greater.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 4, 2022.

• February 18, 2022

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 1, 2022.

• February 18, 2022

  Tag F0550

  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 1, 2022.

• February 18, 2022

  Tag F0623

  Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 4, 2022.

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

3.55 nurse hours per resident per day in Q2 2026, up from 3.40 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit