Nursing Homes · Medicare certified
Biltmore Haven Nursing And Rehabilitation
3864 Sweeten Creek Road · Arden, NC 28704 · 100 certified beds
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Public record
CMS Care Compare · Updated Jul 2026
CMS designation
Special Focus Facility candidate (CMS)
CMS lists this nursing home on the monthly Special Focus Facility candidate list. Candidate status means the facility qualifies for possible selection into the Special Focus Facility program based on CMS criteria. It is a public CMS designation, not an ElderCareCosts rating. CMS Special Focus Facility program.
Source: CMS Provider Information.GOVCertification
- Medicare-certified (CMS Certification Number on file)
Ratings
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
2.0Quality-measure rating
2.0Inspections on record
2
Cited deficiencies
38
Inspection history (48)
June 24, 2022 · D
Citation F0689Federal surveyors cited this nursing home on 2022-06-24 under CMS tag F0689 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2022-07-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-06-24.GOVJune 24, 2022 · F
Citation F0880Federal surveyors cited this nursing home on 2022-06-24 under CMS tag F0880 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2022-07-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-06-24.GOVJune 24, 2022 · D
Citation F0725Federal surveyors cited this nursing home on 2022-06-24 under CMS tag F0725 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. The deficiency was recorded as corrected on 2022-07-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-06-24.GOVJune 24, 2022 · D
Citation F0561Federal surveyors cited this nursing home on 2022-06-24 under CMS tag F0561 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. The deficiency was recorded as corrected on 2022-07-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-06-24.GOVJune 24, 2022 · E
Citation F0644Federal surveyors cited this nursing home on 2022-06-24 under CMS tag F0644 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. The deficiency was recorded as corrected on 2022-07-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-06-24.GOVJune 24, 2022 · B
Citation F0806Federal surveyors cited this nursing home on 2022-06-24 under CMS tag F0806 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. The deficiency was recorded as corrected on 2022-07-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-06-24.GOVJune 24, 2022 · E
Citation F0584Federal surveyors cited this nursing home on 2022-06-24 under CMS tag F0584 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. The deficiency was recorded as corrected on 2022-07-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-06-24.GOVJune 24, 2022 · D
Citation F0677Federal surveyors cited this nursing home on 2022-06-24 under CMS tag F0677 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide care and assistance to perform activities of daily living for any resident who is unable. The deficiency was recorded as corrected on 2022-07-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-06-24.GOV
Penalties
Total fines on file: $162,364
Staffing
Latest: 3.07 nurse staffing hours per resident per day (2026-06-01)
Staffing trend (2 periods)
- 2025Q43.07 hrs/resident/day
- 2026-06-013.07 hrs/resident/day
Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.
Ownership
For profit - Limited Liability company
CMS Care Compare chain: Avardis Health
Chain ID 843 · 38 facilities in chain (CMS)
- Chain average overall rating: 2
- Chain average health inspection rating: 2
- Chain average staffing rating: 2.4
- Chain average quality measure rating: 3.3
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
Parent organization: Snf Mgr LLC
parent · PAC 4688186810
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Typical cost
Genworth Cost of Care Survey · 2024
This provider doesn't publish a specific price to us. Below is the typical NC range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · NC$8,731/moNursing Homes
Median · NC$9,733/moNearby alternatives
No other listed providers in Arden yet.
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