Nursing Homes · Medicare certified
Biltmore Haven Nursing and Rehabilitation
3864 Sweeten Creek Road · Arden, NC 28704 · 100 certified beds
License number not yet on file. We only publish license numbers we can source from an official registry.
NPI 1548078595. Look this up in the CMS NPPES registry (opens in a new tab)
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About Biltmore Haven Nursing and Rehabilitation
Biltmore Haven Nursing and Rehabilitation is a nursing home in Arden, North Carolina. Public records list 100 beds. It is Medicare certified. Ownership records list a for-profit operator and tie the listing to Avardis Health. We hold 50 inspection citations for this listing, the most recent dated 12 May 2026. CMS also lists 4 fine or payment denial actions against it. Reported staffing works out to 2.93 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
Public record
CMS Care Compare · Source data August 2026
CMS designation
Special Focus Facility candidate (CMS)
CMS lists this nursing home on the monthly Special Focus Facility candidate list. Candidate status means the facility qualifies for possible selection into the Special Focus Facility program based on CMS criteria. It is a public CMS designation, not an ElderCareCosts rating. CMS Special Focus Facility program.
Source: CMS Provider Information.GOVCertification
- Medicare-certified (CMS Certification Number on file)
Ratings
Staffing rating
2.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
40
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
2.0Quality-measure rating
2.0Inspections on record
2
Cited deficiencies
38
Staffing rating
2.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
40
Inspection history (50)
Records from June 2022 to May 2026.
February 27, 2024 · D
Citation F0867Federal surveyors cited this nursing home on 2024-02-27 under CMS tag F0867 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. The deficiency was recorded as corrected on 2024-03-12. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-02-27.GOVFebruary 27, 2024 · D
Citation F0761Federal surveyors cited this nursing home on 2024-02-27 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2024-03-12. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-02-27.GOVFebruary 27, 2024 · F
Citation F0812Federal surveyors cited this nursing home on 2024-02-27 under CMS tag F0812 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2024-03-12. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-02-27.GOVFebruary 27, 2024 · D
Citation F0687Federal surveyors cited this nursing home on 2024-02-27 under CMS tag F0687 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate foot care. The deficiency was recorded as corrected on 2024-03-12. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-02-27.GOVJanuary 16, 2024 · E
Citation F0760Federal surveyors cited this nursing home on 2024-01-16 under CMS tag F0760 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure that residents are free from significant medication errors. The deficiency was recorded as corrected on 2024-02-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-01-16.GOVJanuary 16, 2024 · D
Citation F0656Federal surveyors cited this nursing home on 2024-01-16 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2024-02-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-01-16.GOVJanuary 16, 2024 · K
Citation F0607Federal surveyors cited this nursing home on 2024-01-16 under CMS tag F0607 (CMS scope/severity K: pattern, immediate jeopardy) for Develop and implement policies and procedures to prevent abuse, neglect, and theft. The deficiency was recorded as corrected on 2024-02-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-01-16.GOVJanuary 16, 2024 · D
Citation F0756Federal surveyors cited this nursing home on 2024-01-16 under CMS tag F0756 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. The deficiency was recorded as corrected on 2024-02-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-01-16.GOVJanuary 16, 2024 · E
Citation F0740Federal surveyors cited this nursing home on 2024-01-16 under CMS tag F0740 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure each resident must receive and the facility must provide necessary behavioral health care and services. The deficiency was recorded as corrected on 2024-02-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-01-16.GOVJanuary 16, 2024 · K
Citation F0689Federal surveyors cited this nursing home on 2024-01-16 under CMS tag F0689 (CMS scope/severity K: pattern, immediate jeopardy) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2024-02-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-01-16.GOVJanuary 16, 2024 · G
Citation F0791Federal surveyors cited this nursing home on 2024-01-16 under CMS tag F0791 (CMS scope/severity G: isolated, actual harm) for Provide or obtain dental services for each resident. The deficiency was recorded as corrected on 2024-02-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-01-16.GOVJanuary 16, 2024 · D
Citation F0578Federal surveyors cited this nursing home on 2024-01-16 under CMS tag F0578 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. The deficiency was recorded as corrected on 2024-02-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-01-16.GOVJanuary 16, 2024 · E
Citation F0758Federal surveyors cited this nursing home on 2024-01-16 under CMS tag F0758 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l…. The deficiency was recorded as corrected on 2024-02-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-01-16.GOVJanuary 16, 2024 · E
Citation F0867Federal surveyors cited this nursing home on 2024-01-16 under CMS tag F0867 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. The deficiency was recorded as corrected on 2024-03-12. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-01-16.GOVJanuary 16, 2024 · E
Citation F0809Federal surveyors cited this nursing home on 2024-01-16 under CMS tag F0809 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. The deficiency was recorded as corrected on 2024-02-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-01-16.GOVJanuary 16, 2024 · E
Citation F0761Federal surveyors cited this nursing home on 2024-01-16 under CMS tag F0761 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2024-03-12. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-01-16.GOVJanuary 16, 2024 · K
Citation F0835Federal surveyors cited this nursing home on 2024-01-16 under CMS tag F0835 (CMS scope/severity K: pattern, immediate jeopardy) for Administer the facility in a manner that enables it to use its resources effectively and efficiently. The deficiency was recorded as corrected on 2024-02-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-01-16.GOVJanuary 16, 2024 · E
Citation F0949Federal surveyors cited this nursing home on 2024-01-16 under CMS tag F0949 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide behavior health training consistent with the requirements and as determined by a facility assessment. The deficiency was recorded as corrected on 2024-02-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-01-16.GOVDecember 28, 2023 · D
Citation F0867Federal surveyors cited this nursing home on 2023-12-28 under CMS tag F0867 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. The deficiency was recorded as corrected on 2024-03-12. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-12-28.GOVDecember 28, 2023 · D
Citation F0880Federal surveyors cited this nursing home on 2023-12-28 under CMS tag F0880 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2024-01-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-12-28.GOV
Penalties (4)
Total fines on file: $189,174
May 12, 2026 · Fine
Citation FINE-139353CMS recorded a civil money penalty of $13,405 against this nursing home on 2026-05-12 (Fine ID: 139353). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-05-12.GOVMay 12, 2026 · Fine
Citation FINE-139016CMS recorded a civil money penalty of $13,405 against this nursing home on 2026-05-12 (Fine ID: 139016). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-05-12.GOVDecember 28, 2023 · Payment Denial
Citation PAYDEN-2024-02-15CMS recorded a Medicare/Medicaid payment denial for new admissions starting 2024-02-15, lasting 26 days (triggered by inspection on 2023-12-28). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-12-28.GOVDecember 28, 2023 · Fine
Citation FINE-42322CMS recorded a civil money penalty of $162,364 against this nursing home on 2023-12-28 (Fine ID: 42322). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-12-28.GOV
Staffing
Latest: 2.93 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
- 2025Q43.07 hrs/resident/day
- 2026-06-013.07 hrs/resident/day
- 2026-07-012.93 hrs/resident/day
- 2026-08-012.93 hrs/resident/day
- 2026Q12.93 hrs/resident/day
Most recent period is lower than 2025Q4 (-0.14 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.
Ownership
For profit
CMS Care Compare chain: Avardis Health
Chain ID 843 · 38 facilities in chain (CMS)
- Chain average overall rating: 2
- Chain average health inspection rating: 1.9
- Chain average staffing rating: 2.3
- Chain average quality measure rating: 3.2
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
A separate ownership filing names a different organization for this listing. We are not publishing that name while the two government records disagree.
Recent changes to this listing
Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.
Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 1, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Sep 1, 2026Ownership changed
The source now records ownership as "For profit - Limited Liability company".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Jul 24, 2026Ownership changed
The source now records ownership as "For profit - Limited Liability company".
Reported by CMS nursing homes (provider info)
Jul 24, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Typical cost
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical NC range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · NC$9,733/moNearby alternatives
No other listed providers in Arden yet.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Check availability and pricing at Biltmore Haven Nursing and Rehabilitation
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Trust & methodology
Where this information came from
Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.
- CMS nursing homes (provider info)as of August 2026
- Chain identifier, Chain name, City, CMS Special Focus status, County, Licensed capacity, Map location, Medicare certification number, Name, Phone number, State, Street address, ZIP code
- CMS nursing homes (ownership)as of July 2026
- Ownership type, Parent organization
- CMS enrollmentas of July 2026
- NPI
- CMS nursing homes (payroll-based journal staffing)as of June 2026
- Staffing hours per resident day
Read how we handle every file on the data sources page.