Nursing Homes · Medicare certified
Biltmore Haven Nursing and Rehabilitation
3864 Sweeten Creek Road · Arden, NC 28704 · 100 certified beds
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About Biltmore Haven Nursing and Rehabilitation
Biltmore Haven Nursing and Rehabilitation is a nursing home in Arden, North Carolina. Its capacity is 100 beds, the same as the Buncombe County median for nursing homes. It is run by a for-profit operator and is part of Avardis Health. It is Medicare certified. Its public inspection record shows 50 citations, the most recent on May 12, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 2.86 hours per resident per day. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
1.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (50)
Records from June 2022 to May 2026.
May 12, 2026
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J: isolated, immediate jeopardy. Corrected March 5, 2026.
May 12, 2026
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J: isolated, immediate jeopardy. Corrected March 5, 2026.
May 1, 2025
Tag F0602Protect each resident from the wrongful use of the resident's belongings or money.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 1, 2025.
May 1, 2025
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0554Allow residents to self-administer drugs if determined clinically appropriate.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
May 1, 2025
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 17, 2025.
February 27, 2024
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected March 12, 2024.
Penalties (4)
Total fines: $189,174
May 12, 2026 · Fine
CMS recorded a civil money penalty of $13,405 against this nursing home on May 12, 2026.
May 12, 2026 · Fine
CMS recorded a civil money penalty of $13,405 against this nursing home on May 12, 2026.
December 28, 2023 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting February 15, 2024, lasting 26 days (triggered by inspection on December 28, 2023).
December 28, 2023 · Fine
CMS recorded a civil money penalty of $162,364 against this nursing home on December 28, 2023.
Staffing
2.86 nurse hours per resident per day in Q2 2026, down from 3.07 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Avardis Health, a chain of 38 nursing homes.
Average CMS star ratings across the chain: 2.1 overall, 2.0 for health inspections, 2.6 for staffing, 3.2 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in North Carolina.
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