Nursing Homes · Medicare certified
White Sulphur Springs Center
345 Pocahontas Trail · White Sulphur Spring, WV 24986 · 68 certified beds
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About White Sulphur Springs Center
White Sulphur Springs Center is a nursing home in White Sulphur Spring, West Virginia. Its capacity is 68 beds, below the West Virginia median of 89 for nursing homes. It is run by a for-profit operator and is part of Genesis Healthcare. It is Medicare certified. Its public inspection record shows 45 citations, the most recent on November 19, 2025. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 3.01 hours per resident per day. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
3.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (45)
Records from March 2023 to November 2025.
November 19, 2025
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 10, 2025.
September 10, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 10, 2025
Tag F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 10, 2025
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 10, 2025
Tag F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 10, 2025
Tag F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity K: pattern, immediate jeopardy. Corrected October 21, 2025.
September 10, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 10, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 10, 2025
Tag F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 10, 2025
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
July 11, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J: isolated, immediate jeopardy. Corrected August 13, 2024.
July 11, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0552Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0814Dispose of garbage and refuse properly.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
Penalties (4)
Total fines: $59,233
September 10, 2025 · Fine
CMS recorded a civil money penalty of $18,782 against this nursing home on September 10, 2025.
July 11, 2024 · Fine
CMS recorded a civil money penalty of $13,627 against this nursing home on July 11, 2024.
July 11, 2024 · Fine
CMS recorded a civil money penalty of $16,801 against this nursing home on July 11, 2024.
July 11, 2024 · Fine
CMS recorded a civil money penalty of $10,023 against this nursing home on July 11, 2024.
Staffing
3.01 nurse hours per resident per day in Q2 2026, down from 3.20 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Genesis Healthcare, a chain of 183 nursing homes.
Average CMS star ratings across the chain: 2.4 overall, 2.3 for health inspections, 2.6 for staffing, 3.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in West Virginia.
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