Nursing Homes · Medicare certified
White Sulphur Springs Center
345 Pocahontas Trail · White Sulphur Spring, WV 24986 · 68 certified beds
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About White Sulphur Springs Center
White Sulphur Springs Center is a nursing home in White Sulphur Spring, West Virginia. Its capacity is 68 beds, below the West Virginia median of 89 for nursing homes. It is run by a for-profit operator and is part of Genesis Healthcare. It is Medicare certified. Its public inspection record shows 45 citations, the most recent on November 19, 2025. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 3.01 hours per resident per day. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
3.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (45)
Records from March 2023 to November 2025.
July 11, 2024
Tag F0865Have a plan that describes the process for conducting QAPI and QAA activities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J: isolated, immediate jeopardy. Corrected August 13, 2024.
July 11, 2024
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0732Post nurse staffing information every day.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J: isolated, immediate jeopardy. Corrected April 24, 2024.
July 11, 2024
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
July 11, 2024
Tag F0551Give the resident's representative the ability to exercise the resident's rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.
March 8, 2023
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 27, 2023.
March 8, 2023
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 27, 2023.
March 8, 2023
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 27, 2023.
March 8, 2023
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 27, 2023.
March 8, 2023
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 27, 2023.
March 8, 2023
Tag F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 27, 2023.
Penalties (4)
Total fines: $59,233
September 10, 2025 · Fine
CMS recorded a civil money penalty of $18,782 against this nursing home on September 10, 2025.
July 11, 2024 · Fine
CMS recorded a civil money penalty of $13,627 against this nursing home on July 11, 2024.
July 11, 2024 · Fine
CMS recorded a civil money penalty of $16,801 against this nursing home on July 11, 2024.
July 11, 2024 · Fine
CMS recorded a civil money penalty of $10,023 against this nursing home on July 11, 2024.
Staffing
3.01 nurse hours per resident per day in Q2 2026, down from 3.20 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Genesis Healthcare, a chain of 183 nursing homes.
Average CMS star ratings across the chain: 2.4 overall, 2.3 for health inspections, 2.6 for staffing, 3.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in West Virginia.
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